Has there been a software update recently? I no longer Get any sound from my eclipse. 😢 currently on software versjon 2.7.35757.224611452

Glenn Guillot wrote:

Has there been a software update recently? I no longer Get any sound from my eclipse. 😢 currently on software versjon 2.7.35757.224611452

I think I´ve been able to resolve my issue.

First, here are the things ive tried prior to getting the issue resolved.

1 ) Disconnect the TV and Souncenter from the power outlet  - disconnect power from TV/soundcenter for 3 minuntes, plug it back in, wait another 2 minutes and turn it on. - issue persists

2) Factory reset the Soundcenter, by using the factory reset button on the back.And configure the speaker settings from the "first time setup" - issue persists

3) Disconnect the TV and Souncenter from the power outlet for a long periode (10 hours), plug it back inn wait 10 minutes and turn it on - issue persists

What finaly seems to have solved the issue was factory reseting the Soundcenter, and not configuring any speakers in the "first time setup" other then the speakers in the soundcenter (TV-only). Once the "first time setup"  was completed i proceeded to configure my other speakers - Beolab 20 (Wireless) and  Beolab 4000 (wired) and for the time being everything seems to work.

Same version here on my Eclipse 55. Maybe 2.7 is just for 65"

Same version here on my Eclipse 55. Maybe version 2.7 is just for 65"

I´ve got the 55"

I´ve got the 55"

GlennG wrote:

Has there been a software update recently? I no longer Get any sound from my eclipse. 😢 currently on software versjon 2.7.35757.224611452

I have the same issue. No sound.

I had this issue once after a very short power failure . In my case, switching between the HDMI inputs solved it. If you have several devices connected with HDMI, try switching from for example from the Apple TV to the built-in tuner and then to another  input.

Regards,

Jean