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Hello I'm looking for help with my Stand. The stand is not detecting nor showing.
Under menu Service System Voltages, it shows as 12V == 0.03V
Can someone please let me know what that means?
When the stand worked, it was quite jerky and not very smooth.
Also, periodically, the green light will flash rapidly while turned off. All connections are fine. I've tried unplugging for hours, but it has not helped.
Thank you.
Hi,
you need to contact a b&o serviceguy to change dsse board in soundcenter
Thanks, do you know the approximate cost?
Mine just did the same! I have the 55" though..
Did you find anything out about the cost? Or did you perhaps find another solution?
Mine just did the same! I have the 55" though..
Did you find anything out about the cost? Or did you perhaps find another solution?
No I didn't get a cost yet, or parts availability. I reached out to the dealer and am awaiting a response. Please do post if you get any information.
Update, I've contacted a few different b&o repairmen and am awaiting a quote for the DSSE board.
Has anyone else purchased one of these and swapped them to fix their stand issue?
Hi,
you need to contact a b&o serviceguy to change dsse board in soundcenter
I heard from the b&o service that there is no DSSE board in the beovision eclipse 65 mk1 (based off the serial number). He wasn't sure what would cause the stand to stop detecting and the 12V == 0.03V.
Do you have any other suggestions?
Many thanks
Hi
of cource is a dsse board in soundcenter
that is the board in soundcenter both mk1 and mk2
that all hdmi connectors ,pl connectors puc and stand connectors
are mounted, are that reely a b&o servicepartner??
if so this is a known issue and i don’t belive
they know about it,
and for clarify the module is in soundcenter
NOT in LG screen
Hi again
but wy do you not contact the servicepartner
and tell that your stand doesnt work, and let them
investigate the problem (i am 99%) shure that the
thing they then change is the dsse board if you
get this message 12v missing
Hi
of cource is a dsse board in soundcenter
that is the board in soundcenter both mk1 and mk2
that all hdmi connectors ,pl connectors puc and stand connectors
are mounted, are that reely a b&o servicepartner??
if so this is a known issue and i don’t belive
they know about it,
and for clarify the module is in soundcenter
NOT in LG screen
Thanks, I'll ask them again. Yes they are a service centre. Unfortunately they are about 4,000 kms away. None of the nearby service centres have answered the phone in the last 3 weeks, or responded to emails.
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