Yes, loading of a new build has to be done by the dealer. You should claim it is a warranty issue. Then the upgrade is at no cost.

Keith's post suggested the update was for the mk2. Can the same update be applied to the mk1? Earlier posts suggested updates to the DVB software cured the fault. B&O web site says that if you have a BV8-40 and live in the UK you must contact your dealer before updating.

 

Just to clarify for other people plagued with the BV8-40 DVB fan noise:

Software update to build 166d does not solve the problem.

DVB software update 0.1.7.1 DOES solve the problem. (recent start of DVB transmission enabled me to install)

The mysterious reason B&O say to contact your dealer if you "have a BV8-40 and live in the UK" is due to different types of module and software requirements. With the end user involved in updating etc it would be useful to be directed to the correct software simply by inputting the TV serial number on the site!

Thanks all for the advice - a quiet TV at long last.

David