Beovision 7 picture and sound problems with SKY!

14 replies

Hello all,

I have just acquired a Beovision 7 and for some reason when connected via HDMI and scart to my SKY box I have no sound from the central speaker and sometimes no picture.

The sound and picture work fine when playing a DVD.

Can anyone help?

Best,

Sam

Hello Sam and welcome to Beoworld,

it would be good to know which BV7 (type number) you own excactly.

 

Martin

Hi Martin,

Apologies but where on the TV can I find that out?

All it says on the back is BeoVision 7.

All the best,

Sam

 

below the name "BeoVision 7" you should find type no:, item no: and serial no:

or

switch on the tv and then press menu 0 0 go on your remote and enter the menu item "monitor information". There you'll these infos too.

 

Martin

Hi Martin,

The type no. is 93 14

Does this help?

Thank you for your help so far!

Best wishes,

Sam

 

This helps alot. Type 9314 makes it a BeoVision 7-32 MK1, which means one of the first BV7-32.

Your TV is not hd-ready and it does not feature a true hdmi connector, instead a dvi connector. The scaler module is missing which would make it a MK2. Mk 2 sets are hd-ready and support up to 720p.

The best way to connect the sky box in my opinion is to use a scart cable only.

Do you know how to set up the AV port for this ?

 

Martin

Hi Martin,

I really appreciate all of this!

We have an adapter which lets us use an HDMI cable and no I don't know how to set up the AV port.

All the best,

Sam

Sam, please try a "scart cable only" connection of the sky box first to see if we can get normal picture and sound correctly.

In TV mode you have to enter Menu by pressing MENU on the remote, then go to connections. Then assign AV1 or AV2 to DTV or V.MEM. Then connect the sky box to the relating AV port.

 

Martin

Hi Martin,

I will try the scart cable and get back to you.

Thank you very much!

All the best,

Sam

Does your hdmi adapter have a usb connection to plug into a three point mains socket? Mine does, and unless you do run a cable from the usb to the mains I get exactly what you're describing, with the mains power it works fine. I only use the hdmi for my amazon stick as the picture quality os far better for sky through scart as other have suggested, but the hdmi adapter does work ok.

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