I cannot understand your issue as i have aN ATV4 on my BV7-32. I only noticed recently after an update of ATV4 that i had to change the resolution of my ATV to 720p SDR 60Hz with HDMI output set to YCbCr. Works flawlessly

Basically one day mine just stopped working. I have tried changing the resolution to no avail.

What exact settings are you using?

Also are you connected via dvi?

DrDimitris wrote:

I cannot understand your issue as i have aN ATV4 on my BV7-32. I only noticed recently after an update of ATV4 that i had to change the resolution of my ATV to 720p SDR 60Hz with HDMI output set to YCbCr. Works flawlessly

Dimitris-

At the time being through BSYS3 which i implemented recently.

Just before with HDMI to DVI-I BUT!! (my mistake) that was ATV3. I implemented ATV4 only after acquiring BSYS3. So yes the sound issue which exists with ATV4 and BV7-32 has to be dealt with an extra cable (HDMI extractor i believe where you can separate image from sound signal)

Sorry what is the bsys3?

Beosystem3

Hello! 

Tried a separate post, but hopefully posting my question (same as OP) here will get some attention :)

Today I thought I could upgrade from a ATV 3rd.gen to an ATV 4k. For years I have used an ATV 3.gen connected to my BV7-40, with no problems what so ever.

I thought that upgrading my ATV to a new generation would be as easy as swapping the mains and HDMI-plug and adding an audio extractor in-between.

Unfortunately it isn't going that well. 

There is no video (or audio) coming from the new ATV. I tried to connect it directly into the Beovision, without the extractor, but that didn't help a thing.

If I plug the ATV 3rd. gen back there is video right a way, but when I swap to the new one it is all blank...

I tried the "Menu + volume down" but no success. 

The guy I bought the ATV from says he disconnected it just before I bought it, so I assume the output is working.

Is there something I'm not doing right?

Kind regards and thanks in advance for helping!

-Fabian-