phirstpro wrote:

Hi.  Has anyone else been offered a "gift" as a form of compensation from B&O for all the hassle and frustration of the last 16 weeks?  I picked up a very nice pair of Beoplay H9 headphones yesterday FOC. Normal retail £449!  Far better than the previous offer. Dealer also said that the 3 year warranty would not start until 28 days after I have declared the system satisfactory and fit for purpose. 

Nothing... I've basically been "dating" BeoCare for the last months and provided numerous reports... :-/

But I would be over the top happy if they just could solve these buggs..

I'd love to know what would have been said in the meeting where they gave the "go" on the original release of the BV14.. knowing what kind of bugs were still present... "OK.. we're releasing it.. let the dealers take all the hear..."

Karel.

I have been offered a BeoPlay A1 Bluetooth speaker, back just before the last update. But I've heard nothing since. Even sent a email last week but no reply as year. 

Also has anybody got any info on the week 10 update and when it will be sent through? 

Alexwebb wrote:

Also has anybody got any info on the week 10 update and when it will be sent through? 

I think SandyB said tomorrow!

yes, supposed to be wednesday or thursday, think i was told Wednesday from memory.....

Thanks for the answer. Let's see how it is after the update 

Hi Karel.  I'm led to believe it's an offer from B&O HQ and not the dealership. My dealer contacted me and we agreed on the Beoplay H9. The dealer said he would charge it back to B&O. 

Sandyb wrote:

yes, supposed to be wednesday or thursday, think i was told Wednesday from memory.....

It seems to be tomorrow....