Welcome to the forum.

Sorry to say it…..there must be something wrong with (the speakers of) your BV11.

What you describe is not what other BV11 owners tell and definitely not how it is intended to be.

Back in the days when the BV11 was launched member KMA made a long thread about his then new BV11:

/forum/general-discussion-and-questions/beovision-11-story-developing

Maybe reading that could give you some hints about what to do.

Where did you buy the tv - if it really is as you write, I’d return it.

MM

I don't think so. If the pre-owner had a 5.1. setup, the speakers will act as center speaker! Please look at the role of the speakers!

beosound wrote:

I don't think so. If the pre-owner had a 5.1. setup, the speakers will act as center speaker! Please look at the role of the speakers!

However, it does not seem so.

Chris…. wrote, that he ‘played with every sound setting, including resetting to default in desperation and starting again.’

And even if the built-in speakers were ‘set to’ act like a center channel, they should not sound as described.

Let’s wait and see if he reacts to our posts.

MM

Thank you everyone for all your responses.   I've reset everything to default (to try to get around any previous programming) and made sure the software was up to date (it said it didn't need a software update when I 'asked' it).   It sounds like there might be something wrong, so will see if I can get someone to come and look at it.   By the looks of the long tread on BV11, the sound should be really good, and it generally is apart from sounding 'thin' and a bit feeble in the mid-range.  So sometimes you need to really strain to hear speech.

I thought at first it might be just an effect of the thin 'case' of the BV11 compared with the 'cavern' which surrounded my old BV3.

In desperation, I was considering getting some second hand Beolab 6000s to try to make sound of speech 'better'.  Sounds like more investigation required first.  Do B&O technicians have something they can plug into the TV to test it?

chris621x wrote:

Thank you everyone for all your responses.   I've reset everything to default (to try to get around any previous programming) and made sure the software was up to date (it said it didn't need a software update when I 'asked' it).   It sounds like there might be something wrong, so will see if I can get someone to come and look at it.   By the looks of the long tread on BV11, the sound should be really good, and it generally is apart from sounding 'thin' and a bit feeble in the mid-range.  So sometimes you need to really strain to hear speech.

I thought at first it might be just an effect of the thin 'case' of the BV11 compared with the 'cavern' which surrounded my old BV3.

In desperation, I was considering getting some second hand Beolab 6000s to try to make sound of speech 'better'.  Sounds like more investigation required first.  Do B&O technicians have something they can plug into the TV to test it?

An experienced B&O engineer will for sure hear if there is a problem. I do not think there are so many different things that can be wrong. My bet is that some amplifier needs replacement.