beovision 10 problems with sound and picture (AV and SPDIF)

5 replies
S(
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Solex (archived)
Bronze
Posted December 17, 2010 at 06:59 GMT
#1922012

I have a Logitech Duet audioplayer connected via SPDIF out  to SPDIF in from the Beovision 10 (via AV4).

After about 10 minutes the tv switches to standby and so the audio stops.

The Logitech Duet keeps playing, but no more sound from the speakers, because tv in standby.

What can be the problem????

I also connected the Logitech Duet via the aux from Beosound and masterlink to the beovision, then the tv stays on and the audio sound stays on.

Also several times an hour sound and picture stops for about 3-10 seconds when watching DTV (via AV2).

I coupled another (Samsung) tv on the same cable and ithe Samsung doesnot interrupt, so it has to be the Beovision 10.

What could be the problem????

V(
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Vienna (archived)
Bronze
Posted December 19, 2010 at 14:49 GMT
#1922013
🙂 It's not a bug, it's a feature ... very likely the energy saving option is "ON" 

DO NOT CHANGE ANY OTHER VALUE IN THE CUSTOMER SERVICE MENUE EXEPT THE ONE DESCIBED!! 

Press "TV", "MENU", select OPTIONS and press "RED" "GO" to get the customer service menu.
Select  ADJUSTMENTS, navigate down to „Auto standby 15 min“ and change value to "OFF". (Default is "ON")
Press "GO" to save and "EXIT" to leave the menu.
S(
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Solex (archived)
Bronze
Posted December 20, 2010 at 13:10 GMT
#1922014

The energy saving option is OFF.

When I couple another digital tv on the same cable that tv is playing good and the Beovision interrupted.

S(
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Solex (archived)
Bronze
Posted December 27, 2010 at 07:47 GMT
#1922015

Yes problem is solved.

In the service menu the energy saving option was ON (default). My dealer put it on OFF, and this problem was solved.

The other problem, stopping sound/picture in DTV and on SPDIF for 2-3 seconds( and that several times an hour) is also solved. THe HDMI cable between Humax receiver and Beovision had bad contact.

THNX for your support Vienna.

 

V(
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Vienna (archived)
Bronze
Posted December 27, 2010 at 14:07 GMT
#1922016

Solex wrote:

THNX for your support Vienna.

My pleasure!

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