Beovision 10 - 46 Dont bye it :-(

107 replies
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I don't think this thread is about self-repeatness at all. Some constructive "criticism" and awareness IMHO.

There has been some problems with the BV10, in my case with a brand new TV with 3 year warranty, and very small amount of clouding after the SW update, I doubt I will think of the clouding again. The technician that updated the TV yesterday was familiar with clouding, and he said, if there's a problem we will change the screen.

I do know friends who expect perfection from most things, and something costing 6500e should be pretty darn perfect.

 

If clouding appears on Sony TV's then so what, since when did Sony become the one for B&O to measure against? 

 

 

 

 

I´m glad to hear of good dealer service 🤒, But i´m just a litle bit sick of people complaning about there product, and dont doo anything about it. If your not satisfied with the solution, pic another... For example... we can not disagree on some dealers arent all as good, as we want them to be.... so if your not getting the service you are looking for.... find another dealer. There are good flagstores out there, that gives a splending costumerservice. I found mine😁

About the perfection of a TV in this price area. Shure we all expect a perfect tv in some degree, but no mater what product you buy. Some one can always find some minor flaws/errors. It has all to do about how perfectionist we are. So if one cannot live with the clouding (in this case) one should return the TV to the dealer, and ask for another product, that satisfies his expectations. insted of complaining about it😕

A couple a years ago i bought a new car, and on the alu roof railing, there was a mini mini scratch, and on the steeringwheel aswell a micro scratch. i asked for the parts to be replased, but the shop rejectet and said that it would be schratched anyway when used.... . BAD SERVICE😭

I contacted the salesmanager, and told him that i parked the car in front of his office with the keys in an envelope in the mailboks, and if the parts was not replased with in 3 days, hi should call back the deal. 5 days went by with regular phonecalls from the shop, telling me that they were expecting the parts soon. After that i had the most splending service the last 2 years i had the car, with no trouble at all.

With that story, i´m just pointing out, that i too can be critical, but choose your batles... don´t take them all.

About Sony:

I´m not setting Sony up as a reference to B&O.... and defenently not about the clouding (i havent seen that on other TV´s than B&O), but some people are quick to say Samsung or Sony when comparing price and inovation. But as refered to regarding TV-Tuners ect....... those products can in my opinion not at all be compared with B&O.

I am to, aware of the clouding on my BV-10, but dispite that, i still love the rest of the TV, and the integration/linking to the rest of the B&O equipment in my house.

Sounds an awful lot like the advice given by the Apple apologists:

 

"If you have problems [which is always downplayed as "minor"] shut up and eat it, or at least return it or have it swapped, but don't *** about because we only want to hear positives"

It's a TV. If you need to shop around, having your tv swapped numerous times because your dealer aren't the best, and then do so until you have a good one, I can see huge problems with situation.

 

Bleeding is something Apple's screens suffered from extremely much at some point. If it were not for people complaining, the Apple fanboys would have had their way and they would still suffer from really bad edge bleeding.

As usual it comes down to quality control: If B&O aren't able to do proper quality control on tellies in that pricerange, particularly on the very screens, I can see no reason why anyone should even contemplate a B&O tv.

And that seems to be the problem with your argument: You're arguing that any negatives should be suppressed and after one has found a good dealer (i.e. one that will exchange it and/or fix it), one should then begin the swapping/fixing game with the dealer as an ally, but most importantly, one should keep quiet about it, not realising that keeping quiet about it will not make B&O upgrade their QC.

 

 

To buy it, or not to buy it, that is the question 😕

Schemedegaard look at the picture I have put on the forum.

There are clouds / bleeding backlight completely exaggerated.

I have neighbors who laughs that I have given so much for a TV but so poor quality!

B & O has changed panel but the problem is still there. With my sense of quality and expectation for B & O I can not live with this.

You have given right that I / we can just sell the TV / rescind the purchase and buy a samsung TV or other product.

But it is obvious that if you give over 8,000 euros for a television that you also place demands on quality and passes the information on this forum

It's far from okay and did not reach the B & O worthy.

Think some b & o fan defend B & O that it is now okay that there are clouds on their television. What's next that it's okay to sound scratchy on their music systems - design is indeed beautiful as the sound does not matter :-(

No. I expect the best and it requires no great education to make a television without those problems - it is a matter of choice of panel technology.

And there have b & o took a wrong choice!

If I buy an Audi, I expect good design and it runs excellently.

I would not accept that it bounces when I drive over 100 km / h when I know that this can be solved by changing the model or tires.

The long and short of this case is that one should not accept such poor quality panel built into the BeoVision 10 and that it is a human / shareholder's right to apply high standards to the b & o televisions quality based on brand and price.

Ok i see your point, and must agree that a TV of this price, should bee perfect.

And to be fair i can only answer for my own TV. and there were so small ammount of clouding/bleeding that you could hardly see it. and after SW update it can not be seen.

And maybe i was a litle bit affendet of the Supject line : Dont bye it🙁

Because not all are having the same problems that you have. I´m not saying, that we can not discuss B&O problems, and that every problem should be shushed. but with all that problems you mention regerding cracking noice, and bad speakers, i can not se why you havent had it picked up and delivered back to the dealer. You say that the dealer has tryed to solve your problem.... but you just have to be more firm, and demand your rights.

Of couse it should not be that way, and after paying that kind of money for a TV, it should be perfect, but when it is´nt, then it should be delivered back.... no questions asked. 

The bottom line is that B&O is a brand that should be perfect, and recently they havent been. and they should deffenently doo something about it before it´s too late.

But it dosn´t help if people are just bitching about it here, and other forummembers are just nodding. Be a man and take the discussion with the dealer, and let him make the brand better, as he should report back to HQ Struer. If we(customer) er careless... they will be too.

Try to understand, that there are a lot of B&O fans out there, and we don´t like when our products are being criticized. But we also have to be realistic about it, and admit, that sometimes error accure😳

Good weekend to you all.

Thank you Schmedegaard, well said.

Schmedegaard wrote:
But it dosn´t help if people are just bitching about it here, and other forummembers are just nodding. Be a man and take the discussion with the dealer, and let him make the brand better, as he should report back to HQ Struer. If we(customer) er careless... they will be too.

Schmedegaard wrote:
Because not all are having the same problems that you have. I´m not saying, that we can not discuss B&O problems, and that every problem should be shushed. but with all that problems you mention regerding cracking noice, and bad speakers, i can not se why you havent had it picked up and delivered back to the dealer. You say that the dealer has tryed to solve your problem.... but you just have to be more firm, and demand your rights.

 

One thing doesn't preclude the other. In fact, as a coming buyer of a BV10 (although the 32" as I don't want a big telly), I am most interested in this. Infact, I will make sure to have it tested in the shop before I leave the premises because of this, which is something I have had to do before after receiving one faulty Macbook Pro after another (5 or 6 of them, in fact - when it wasn't the screen, it was the firewire, when it wasn't the firewire, it was the mainboard etc.).  I shouldn't have to, but at least that way I'm minimizing the risk of me being disappointed when I unpack it and plug it in at home.

In all honesty, I can't use positives as much of a guidance, but specific negatives (be it bleeding or just a "missing" feature or a bug of some sort) gives me much more specifics to decide whether or not a product is worth it or I can live with those specific shortcomings.

The problem with positives is that there are way too many sheep out there independently of brand. Many people will simply claim the most unbelievable about how good a product is, even if it's really sub par products. Take a look at the iPhone crowd. Especially when the first oe came out. People where in awe of how useful and "awesome" it was, even if it couldn't do even the most basic things.

Most people are easily swayed because something is new and shiny and "fancy". Even if it really doesn't work well. Fanboyism really is useless to me.

Again..... I´m not saying that we shouldnt anounce problems and bugs in/on our products.... curtainly not. What would this forum be if not ? And a problem like this mentioned here, is usable for a newbuyer like you.... certainly !🤒

 But clouding/bleeding it is now not a novelty enymore, and it´s sad that "Ferrari" had this problem, and sad that his bad experience, made him tell everyone else NOT to buy a Beovision 10.

I think it´s a little harsh way to put it.... i´ll rather have had a helpful criticism.... could you call it that?😁

So to end this discussion and let the tread be, what it was ment for... My advice to other potential beovison 10 buyers will be, together with your dealer to see and test the TV before delivery. Of course it should not be that way, but until the clouding / bleeding problem is solved, it will be the solution so that defective products don´t come out to the end user, but insted is being delivered back to the factory, as a faulty product.

@ "Ferrari": Sorry for getting in your tread with the bad attitude. I just hope that others will have a better experience with the TV, dispite your "review"😎 And i realy hope that your dealer will take care of your problem. one way or the other.

Tanks

Kenneth.

 

 

I agree that the title of the thread is a little harsh, but I still view it as the opinion of one (i.e "1"), so to me the thread title is what he would reply if asked in real life - I'd take it for what it is, just like my advice for anyone buying a computer for audio or video production these days would be to avoid MacBook "Pros" (or any Mac, for that matter) at all costs.

 

 

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