Hi,

It's a very well known issue and it should be taken under warranty (even if expired).

It has been discussed here several times and almost all BS3 had or will have this problem.

Mine has been changed twice.

Unfortunately, this is a well known problem.  Most early models eventually have this problem.  There is a fix.  Talk to a dealer.

Stan

Yes, I can concur my unit had problems, in fact its been returned five times each time was meant to be the last?!

Apparently there was a design issue with handling humid conditions ( it gets humid in Sydney summer).

I cant say you'll get it fixed for free - B&O Sydney made me pay for labour, the hardware was luckily approved by B&O under fair use warranty claim.

BTW I find keeping it dust free does help delay another round of problems

Yor're wellcome.

Cheers,

Redfox

One can take apart the foil from the lid by heating it in a kitchen oven at 80 degrees celsius. The glue becomes 'loose' and the foil can carefully be separated. Then the contacts show, which can be easily cleaned using some alcohol or contact spray. For reconnecting the parts, heat both up in the oven again, and fix the aluminium pad to the foil using the reheated 'loose' glue left-overs. Don't forget to clean the black circle used for adjusting volume!!

Kind regards,

Antoine

thanks Red Fox. this helped. Once the bottom plate is removed, the front GRILL panel actually Slides DOWN and the grill comes off (it is hooked in). Just pull it from the bottom with a pair of nose-pliers.

This enables you to attach the 4-wire ribbon back into that hard-to-reach spot, once you put the top control panel back on, and then slide the front grill back into position.

good morning Jacques

Just now I read your very nice report

Of course I suffer the same problem😠

Before trying to repair or destroy my lovely  (not working) Sound3 I want to ask if you have some photos that can should the top panel parts you remove

Thank you very much for your help in advance and have a lovely day

All the best

Ciao Marco

Login to view image

Here is my back side of top panel. The left side of photo is the panel front side.  Center of steel spring crips to main body.

Sorry! 

X: Left side of photo

o: Right side of photo