Beosound Stage with LG Oled G1

4 replies
P(
Offline
Polderboy (archived2)
Bronze
Posted April 18, 2021 at 13:13 GMT
#2154966

I have Beosound Stage connected through HDMI arc to my LG OLED77G1RLA and i cannot adjust the volume with the Beoremote One or the Original LG remote.

 

The soundoutput on my TV is set on HDMI-Arc and the sound does come out of the Beosound stage, but the soundlevel keeps standing on one value. No matter what i try. I only can adjust the Volume with the Bang & Olufsen app.

 

Is this a known issue or do i do something wrong? 

I hope someone can help me.

A(
Offline
andybandy (archived2)
Bronze
Posted April 18, 2021 at 16:17 GMT
#2154967

Hi, go to you local B&O dealer and Get they open for a new software to Stage. 
Its not update it self, need to promt a new software to the specific serial number on your stage.  

your software should be: 2.4.43389.93169778
 

 

M(
Offline
Mikipedia (archived2)
Bronze
Posted April 18, 2021 at 16:28 GMT
#2154968
Is the ethernet cable connected between the two? Just to be sure that that’s the case too.
B(
Offline
BeoMegaMan (archived2)
Bronze
Posted April 19, 2021 at 19:05 GMT
#2154969

C1 panels require service update to Stage via ethernet. Call your dealer to issue the patch to the product. 

 

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