Beosound Ouverture - no output to powerlinks

8 replies
OldJack
Offline
OldJack
Bronze
Posted December 19, 2024 at 03:23 GMT
#1644259
As of last week,my Ouverture stopped to  activate powerlinked beolabs 4000(red lights on beolabs do not turn to green)on all sources.Otherwise,all functions working properly.

Temporarily,I am using headphones output cable from Ouverture to rca line-in to beolabs,and speakers are functioning normally.

Any idea if/how to solve this?

 

Location: Split,Croatia

Guy
Online
Guy
GoldModerator
Posted December 19, 2024 at 08:54 GMT
Edited December 19, 2024 at 08:56 GMT
#1667702
It's not simply muted is it?  As far as I know, the MUTE button just mutes the PL outputs and not the headphone socket, which has separate volume control when PL is muted.

Otherwise, any results from repeatedly pressing mute whilst speakers are connected? (and headphones disconnected)

One further suggestion:  In case the headphone socket has any muting function, try repeated insertion/removal of headphone plug (and possibly clean internal headphone contacts).

 

Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
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Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
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OldJack
Offline
OldJack
Bronze
Posted December 19, 2024 at 17:26 GMT
#1667712
Thanks,Guy, I tried everything.On powerlinks,beolabs are not activated.Won't turn green,remaining on red lights,on any audio source from Ouverture.On line-in inputs all functioning as it should.

 

Location: Split,Croatia

BI
Offline
billb
Gold
Posted December 27, 2024 at 13:48 GMT
#1667833
I would check the 3V battery to see if it has leaked and etched the board beneath it.  I had a BS3000 with the same symptoms and it turned out that the battery had leaked and the acid etched the traces.  The battery is on PCB 3 (Microcomputer).

Bill
Guy
Online
Guy
GoldModerator
Posted December 27, 2024 at 14:26 GMT
Edited December 27, 2024 at 14:26 GMT
#1667837
Good point from Bill above!  For info, here's some pictures showing the battery location in a very similar layout BC2300 - you have to remove the metal cover to access:



Location: Warwickshire, UK

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovision-10.png Beovision-10.png
Beotime.png Beotime.png
Beosound.png Beosound.png
Beosound-Explore.png Beosound-Explore.png
Beosound-Essence.png Beosound-Essence.png
Beoplay-P2.png Beoplay-P2.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-H4.png Beoplay-H4.png
Beoplay-H3.png Beoplay-H3.png
Beoplay-Form-2i.png Beoplay-Form-2i.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-A2.png Beoplay-A2.png
pepps
Offline
pepps
GoldModerator
Posted December 28, 2024 at 08:35 GMT
#1667852
Hi, here's further reference to the headphone socket and it's relation to powerlink.

Location: Kent, UK

My B&O Icons:

Beovision-Avant.png Beovision-Avant.png
Beoplay-H95.png Beoplay-H95.png
Beoplay-E4.png Beoplay-E4.png
Beomaster.png Beomaster.png
BeoCenter-9500.png BeoCenter-9500.png
Beofan for many years with a penchant for 1990s audio systems.
MA
Offline
marexy
Silver
Posted January 5, 2025 at 17:01 GMT
#1668032

Try to mesure 4 to 5V on trigger pin on PL connector. At some point can be power supply issue. Or plug in plug out heaphone jack...than we can go on😎

OldJack
Offline
OldJack
Bronze
Posted January 6, 2025 at 16:56 GMT
Edited January 6, 2025 at 16:58 GMT
#1668050
On both powerlink outputs no power(reading zero).As I am not skilled,will send it for repairs.

Location: Split,Croatia

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