Beosound Moment not responding

5 replies
M(
Offline
mgluba (archived2)
Bronze
Posted December 8, 2017 at 18:44 GMT
#2098230

Hi,

 

Had once or twice in the past a problem with the jukbox but after resetting it was fine.

This time it is completely dead .

Is there anything I can do, any special resetting system, before a B&O dealer gets his hands on my money ?

 

Many thanks for any help....

S(
Offline
StUrrock (archived2)
Bronze
Posted December 8, 2017 at 20:26 GMT
#2098231
mgluba wrote:

Hi,

Had once or twice in the past a problem with the jukbox but after resetting it was fine.

This time it is completely dead .

Is there anything I can do, any special resetting system, before a B&O dealer gets his hands on my money ?

Many thanks for any help....

Money, surely this is under warranty, unless your network infrastructure is not up to scratch.
SE
Offline
Seanie
Bronze
Posted December 8, 2017 at 20:30 GMT
#2098232
Hello

Moment had three years warranty.

It’s not been out three years.

I was an early adopter and mine has gone back to be sorted
M(
Offline
mgluba (archived2)
Bronze
Posted December 8, 2017 at 21:03 GMT
#2098233

Mine is second hand one

So not sure about warranty ...

SE
Offline
Seanie
Bronze
Posted December 8, 2017 at 21:19 GMT
#2098234
Speak to any dealer with the serial number it’s the device that’s covered not the person.

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