BeoSound Moment in 2021

6 replies
MT
Offline
mtlhd
Bronze
Posted March 25, 2021 at 12:44 GMT
#2153619

Hi!

 

Having read all I could find on BeoSound Moment, picked one up second hand a while back. It was a bit tricky to get it up and running with drained batteries in the Jukebox but after leaving it charging overnight followed by a few factory resets it is now up and running. I have still not configured DLNA since my media server is not yet setup in our new apartment. Internet radio works nicely and streaming Deezer controlled from the B&O iOS app works great.

However, browsing Deezer on the Jukebox touch screen is not working. I keep getting an SSL exception associated TLS I believe - perhaps Deezer is no longer supporting TLS 1.0? I'm on software version 2.0.66.3399-2.2.22636.26265250 and even though the Moment says that there is a newer version available it repeatedly fails to update its software.

Any hope on resolving the SSL exception?

K(
Offline
kimhav (archived2)
Bronze
Posted March 25, 2021 at 21:03 GMT
#2153620

Ah, the Deezer SSL issue is something that I've missed out totally, haven't used Deezer for a while on the Moment but will try tomorrow. Suggestion anyway is to open a ticket B&O Support since this would be easy fix for them to push out and should. Just that they let the certificates lapse is bad enough...

MT
Offline
mtlhd
Bronze
Posted April 1, 2021 at 14:33 GMT
#2153621

I contacted B&O support, my issue has now been escalated to B&O HQ. 

MT
Offline
mtlhd
Bronze
Posted April 1, 2021 at 14:38 GMT
#2153622

I’m also curious on version numbering since it fails updating when trying both automatic and manual update of software. Jukebox is on 2.0.66.3399 and SoundHeart on 2.2.22636, is there a mismatch in SW versions 2.0.xx vs 2.2.xx?

E(
Offline
Erik-nl (archived2)
Bronze
Posted July 17, 2021 at 22:24 GMT
#2153623

Has your issue been solved?

MT
Offline
mtlhd
Bronze
Posted August 24, 2021 at 12:33 GMT
#2153624

Not yet, I had some other things to tend to but I just sent an email to a local B&O repair center. 

or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.

View Prize Go For Gold