I'm having the same problem with mine except it's with Deezer playlists not appearing on the moment after they've been created on mobile and/or through a browser. Ive tried everything to remedy but no luck, so I suspect the two issues are connected.

Any Moment users out there who cannot add playlists or are seeing existing ones disappear?

Seems to be a Deezer problem. I added a playlist but it is not in my personal playlist directory

Sorry - i have to tell you it works, the playlist is in my BS Moment.

OK, have you created the playlist in Deezer (i.e. not selected an existing Deezer playlist to add to your music account), added some music? I've submitted a ticket to Deezer to see if they can help. I can add songs to existing custom playlists I've created but cannot add new Custom playlists. 

Same problem, the new created playlist does not appear. Existing playlists do. Please keep us updated, when you get an answer from Deezer

For my original issue, it seems that the Moment sort of fibbed when it said it was done and there was a check mark in the About menu.  Apparently it must continue processing (which took about 8-9 hours).  The playlists are not added immediately after rebuilding the database it seems.

I've gotten Deezer playlists to show up fairly quickly when i add them.  As one person mentioned (which i think is contained in the extremely long thread called 'one month with the moment'), you may need to particularly check your wifi settings.  if you have good reception, what i found helpful is to set static IP addresses for my Moment (both the soundHeart and the JukeBox).

Quick update here - Deezer are looking into the problem of custom playlists not showing up on the moment when their own curated playlists and those from other sources (e.g. iTunes) will show. The network troubleshooting listed above isn't the root cause so it's either a change to the Deezer implementation on the moment (B&O issue) or a change in the file format of custom playlists by Deezer (Deezer issue) that's causing it. 

I see a later post which looks to be related but if there are any moment users out there who create custom Deezer playlists on the browser or mobile that don't subsequently show up on your moment then I'd like to hear from you so I can keep the presssure on Deezer to either accept or eliminate themselves from the issue. 

Have the same

kimhav wrote:

Beeing on the topic, do you guys also have issue when playing your own personal playlists from BeoMusic (I'm on Android) that the app only queue up 20 tracks and once it through that it stops playing? Kind of annoying with this kind of limitation...

Buy a IOS device and spare yourself a headache, Beomusic on Android is terrible to use.