My Beosound 9000 mk3 has developed an issue - it can move one or two cd’s up or down at any one time, but any more and it freefalls to the bottom, goes into standby then slowly returns to position 1.
To be clear, it can move perfectly from eg cd1 to cd3, or cd6 to cd4. But moving from eg cd2 to cd 5 or cd6 to cd3 results in the player free-falling and loudly clattering to the bottom past cd6, followed by it going into standby and crawling back up position 1.
The unit hasn’t been heavily used, all the cd’s will play perfectly and move up & down one or two at a time with no problem; the sensors have been cleaned so not dust.
Can anyone shed light on what the problem may be-and better still suggest a solution?
Thanks for reading.