I see from your pictures that there are some parts broken. I don't know about that.

For the functionality of the BeoSound 9000 then maybe what I have written below can help you.

Have you adjusted the two screws on the back to fit the right placement option?

When the CD mechanism is over the the two holes then you can see the screws.

I would place the BeoSound 9000 on a table for testing to see if everything works. In this placement option the arrow on the screws need to face down. By down I mean in position 'd'.

Clean everything really well because a BeoSound 9000 that seem to be broken might not be broken after all. Some problems go away after a good cleaning.

If the cover get there without dismantling the unit it can get out the same way.

It may take time but you should figure out how to taking it out little by little.

Take care because they is a very sensitive part underneath, the ribbon wires that connect the playhead and you dont want to bend, twist or damage them.

If the part move with the rule, you shall move it slowly to the center and pull it out.

If it dont work you'll indeed need to dismantle the unit starting with the easiest part, the black plastic part.
but as long as you can avoid it, it's better to have patience, a good pair of thin pliers and maybe lift a little the top plate.

Good luck.

Matador.Good advice. Thank you.
I will try that today.

Champbeo
The first thing that i checked. !

Matador
I have removed the little cover !
The CDs now work in positions 1-4 😁

5 & 6 are not working.
The CD pauses, and eventually shuts down.
The sledge then scrapes all the way up as it returns to 1
( ....but doesnt scrape when its playing 1 -4 ) Strange !

Thank you so much for your help, I really appreciate it. 🙂

Now I don't know what to say.

All I can advice would be to run test mode 71 and 73 to recalibrate the unit as if you had service it maybe, but nothing more i can think to.
And even that, I dont think it would solve the scraping noise which should come from something physical. 🙁

How do i run  test mode 71 & 73 ?

I will do another physical inspection for the noise

Extract of the service manual you should try to get.

Test mode activating (by Beo4) 

Wait 20 - 30 sec. after connecting to mains.
Since BeoSound 9000 is in option 0 if Power Link speakers are not connected, the option has to be changed to 1.
Option 1 can be obtained by short-circuiting pins 2 and 4 on the Power Link sockets. See Brief operation guide for further information, if necessary.
By means of remote control from St.by (can only be done if the product is not in option 0) :
Press SHIFT 9 0 2 5 8 with no more than 2 sec. between the individual entering. The remote control has to be in RADIO or CD option.
In test modes the tuner is fully functional and may overwrite the display but the TM will continue.
Select CD to view CD test modes. 

Deactivating test mode (by Beo4) 

Press • and the display shows “TESTMODE OFF” or disconnect from mains. 

TM71

Mechanical test of finger protection, sledge and led.
CDs must be loaded in positions 6, 5, 4, 3, 2 but no CD in position 1, (the position nearest the LOAD button).
The CD must be stopped and the lid must be shut when the test is activated.


The following sequence is executed: 

-  End stop is found, the sledge runs slowly. This tests sledge tacho, sledge motor, calibration of the end stop switch. 

-  Lid opens and closes. This tests optocoupler for glass lid.

-  Test of finger protection circuit. 

-  The sledge runs the longest possible distance slowly once, then quickly twice. This tests the sledge tacho for phase errors between quad 1 and quad 2 (the finger protection circuit is cut out during the test). When the sledge is running it must run “properly”. 

-  The lid opens. 

-  Autocalibration of CD positions. This tests calibration, disc detector, sledge motor, sledge tacho, clamper motor, clamper optocoupler, and jaws. The clamper is noise-optimized during the autocalibration. 

-  The sledge runs to the original position, i.e. the sledge position prior to activation of sledge test. 
When error in CD test mode the Error-number refers to TM27 CD-errors. 


TM73

Adjustment of autopositioning. 
Test mode 71 must have been executed. 

-  Press SHIFT 9 0 2 5 8 

-  Open the lid and load a CD. 
-  The sledge must be placed in the position where the CD is loaded. 

-  Press 7 3 

-  If the test is OK the display will show: APS ADJUSTED. 

-  If an error has occurred during the test, the applicable error code can be seen during a test mode 27. 


matador43 wrote:

All I can advice would be to run test mode 71 and 73 to recalibrate the unit as if you had service it maybe, but nothing more i can think to.

Indeed, Unfortunately it's most of the time not possible to solve (audible) mechanical issues caused by transport by using these testmodes. These are meant to use after repair, cleaning, whatever. But not to cover or hide the culpritt which should be fixed first.

Try by opening the glassdoor whether the sledge moves without any problems to the 5th of 6th position and starts playing. If it shuts off during moving the sledge with a closed door, then dust or dirt might cause fautly readings at one or more sensors. During transport the BS9000 has to endure lots of vibrations.