Wierd problem has arrised. Over a period of a couple of days, my Beosound 5 will not connect to Spotify.
in red text, is says "no internet connection" when Spotify is selected, but it is connected. The Radio part works fine.
anyone ?
peter
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Beosound 5 Spotify, internet connection
40 replies
I had exactly the same problem a few weeks ago and also two years ago. I'm afraid in both cases the mother board had to be replaced. In fact I'm expecting my repaired BM5 back today!It might not be this in your case. But if the Internet connection works for the radio then the red error message is probably erroneous. Sorry for the bad news. If it is less than three years old then any replacement board should be covered by warranty.Wierd problem has arrised. Over a period of a couple of days, my Beosound 5 will not connect to Spotify. in red text, is says "no internet connection" when Spotify is selected, but it is connected. The Radio part works fine. anyone ? peter
I'm the same symptoms. I do not know whether this is a temporary failure. Is there anyone who tell you how to fix ?
This is being broken are the symptoms?
really ? This is being broken are the symptoms?
I also have exactly the same problem since a day. My mother board has been replaced already for a lot of money a few years ago, so I hope it's not the same problem. Are there people who found other solutions?
Just spoke with my Bang & Olufsen dealer, and they have the same problem. So maybe it's something to do with Spotify.
peter
Mine has just come back from its repair. Same problem as OP. In settings menu there is a "no" displayed against network connection.
Same here. Had this sympton last weekend for some minutes - red line and "no internet connection".
My first thought was, somebody else in the house was accessing Spotify, but no one did.
After a few minutes Spotify came back and worked properly. I will test it once more tonight.
Stefan
Can anyone else with the same problem check and see if their network connection is showing as "yes" or "no" ? ( it's in maintenance menu under settings just in case you didn't know).
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