Beo's Future ?

148 replies
...

malcolm welborn wrote:

nothing matter with it it today just a blip, I had same thing happen with apple site  last week and google.

The "blip" you mention has been the same for days now and is still the same today (link to customer services, PDFs etc, not working). Any "blip" usually is fixed in an hour or two :)

Of course, it's only a minor thing. Just a bit unprofessional.

clicked on today pdf files manuals annual reports etc all ok no problems here

malcolm welborn wrote:

clicked on today pdf files manuals annual reports etc all ok no problems here

Customer support is up an running as well. 🙂

Back from travelling again for a few months, and yes, I really looked forward to a click of the Beo 4 remote to turn the sound and the system on.

Wonderful !

A few G of music albums were purchased along the way, and absorbed into the Beoplayer system to enjoy on cue. I realize that everything I have from B&O still works (even the olde Reel-to-Reel player ), and can be enjoyed. Not everyone can say that about audio and video systems these days.

One concern I have on the topic of this thread has been the need for many B&O products to be programmed by a B&O technician, and not the owner. For a good minimalist, innovative company from Sweden, that has never made sense.

 A product so technically advanced should never require a team from EADS to make a distant appointment to program and then turn on a music or video system to enjoy. We have come a very long way from the time when it took a " technician " in the mysterious world of IT to connect a computer to a printer, yet I recall when people were admittedly ( and stupidly ) paying 100 CHF for just that service.

I too believe that quality audio is more important and enjoyable than video products, and I hope that B&O continues to pursue R&D along that line with something that the owner can operate and understand. I want to buy that product, bring it home, to the remote island, or high up to the Alps, set it up myself, and enjoy it, and further understand the mechanics of it, just as I now do with my computer, smartphone, or tablet. I want to be proud of it, how it functions, how it looks, and how small of a footprint it requires.

There is an excellence to the finish of B&O products that needs to be continued, which I'll pay for.

True, but B&O is Danish, not Swedish. 

 

😕

SWISS_2 wrote:

One concern I have on the topic of this thread has been the need for many B&O products to be programmed by a B&O technician, and not the owner. For a good minimalist, innovative company from Sweden, that has never made sense.

 A product so technically advanced should never require a team from EADS to make a distant appointment to program and then turn on a music or video system to enjoy. We have come a very long way from the time when it took a " technician " in the mysterious world of IT to connect a computer to a printer, yet I recall when people were admittedly ( and stupidly ) paying 100 CHF for just that service.

 

Many years ago I needed a new belt for my Beogram 1200. At that time the only dealership nearby was George Henry Lee (John Lewis) in Liverpool. They insisted that they would have to come out to fit the belt at a ridiculous call-out cost. I eventually got the belt after pulling the platter off another Beogram on display and asking them what special expertise was required to change the belt. They backed-down with embarrassment.

Graham

vikinger wrote:

SWISS_2 wrote:

One concern I have on the topic of this thread has been the need for many B&O products to be programmed by a B&O technician, and not the owner. For a good minimalist, innovative company from Sweden, that has never made sense.

 A product so technically advanced should never require a team from EADS to make a distant appointment to program and then turn on a music or video system to enjoy. We have come a very long way from the time when it took a " technician " in the mysterious world of IT to connect a computer to a printer, yet I recall when people were admittedly ( and stupidly ) paying 100 CHF for just that service.

 

Many years ago I needed a new belt for my Beogram 1200. At that time the only dealership nearby was George Henry Lee (John Lewis) in Liverpool. They insisted that they would have to come out to fit the belt at a ridiculous call-out cost. I eventually got the belt after pulling the platter off another Beogram on display and asking them what special expertise was required to change the belt. They backed-down with embarrassment.

Graham

Nothing new then... Good that you stood up for yourself 🤒

I hope you didn't "ruin" the belt by touching it with you bare fingers. I have an "audiophile" tt that came with a special "belt removal" tool and warned against touching as the oils in your fingers degrade the rubber, and eventually the sound.
...
or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.