MrAndersen wrote:

First up, I'm glad that you are keeping us on our toes, keep it coming! 1 bug in a released product is 1 bug too many. If I must defend us a bit (and I must), some things are just not found until the products are in the hands of many users. What we try to do is to react as fast as possible and get the fixes on the street. 1 day after launch I think is OK in terms of speed, I can never be faster than you guys though. You seem to have it the day the boxes arrive in the store

That said we should definitely be better at testing with end-users before launch to prevent as many bugs as possible to be let out into the world. It is hard and resource heavy, but we have a group looking at it.

Happy testing, and as I said, keep it coming good or bad.

Best regards

Thomas, Bang & Olufsen

I’d like to see the Halo remote be able to control the Avant 55, it has NL and is on the same network so can’t see why it can’t do it?!

Beoplay M3, Beosound 1, Beosound Balance, Avant 55, BeoVision 7-40 with BeoLab 7.2, Beosound Stage with LG CX and some headphones

laseralex wrote:

I have had all of mine mounted to plasterboard with screws and no plugs for years without the slightest hint of trouble. I don't think plugs are needed at all.

2x Beosound Moment 4x Beosound Essence Mk II 3x Beolab 8000 1x Beolab 6000 1x Beolab 3 3x Beolab 2 4x BeoPlay M5 1x BeoPlay A6 9x Essence Remote

Dont hold your breath, it will a long time (perhaps never), that the Halo will control the Avant/

Its a music remote after all, and while the Harmony and Eclipse (because of their in built sources I think, and / or their AP capability), its perhaps not surpassing that the Halo can control them. 

Of course, the app can control the Avant, so the question is understandable.

But I wouldn't expect anything soon, at least not in the next 6 months.

suneetjulka wrote:

I’d like to see the Halo remote be able to control the Avant 55, it has NL and is on the same network so can’t see why it can’t do it?!

 

Beoplay M3, Beosound 1, Beosound Balance, Avant 55, BeoVision 7-40 with BeoLab 7.2, Beosound Stage with LG CX and some headphones

AnalogPlanet wrote:

...and all that is "fine". (no, not really)

But that is what's driving my decision as a customer. So I won't be buying a Halo, even if I can afford it as an impuls buy. Let's see how this waiting game works for B&O, how many disappointed ex-customers they can afford before they collapse. Enthusiasts can't run brand's profitability.

I totally agree.
Lets wait and see if the BeoRemote Halo will be the next product in a long row that is discontinued before the software is working as promised.
To be a Beta Tester with the risk to end up with electronics scrap, B&O is too expensive for me.

Dyssegaard wrote:

and sw-versions have been updated as well.

Dyssegaard wrote:

I have noticed that B&O have updated their Halo support page with supported products:

 

 

https://support.bang-olufsen.com/hc/en-us/articles/360049745891-Which-products-can-be-controlled-by-my-Beoremote-Halo-

 

 

Harmony and Eclipse are no longer on the list, and sw-versions have been updated as well.

I asked about the next software update to connect with BeoRemote Halo and the customer service answered that they had waited for 2 months. They claimed that the new software would arrive soon but no specific date

Dyssegaard wrote:

I have noticed that B&O have updated their Halo support page with supported products:

https://support.bang-olufsen.com/hc/en-us/articles/360049745891-Which-products-can-be-controlled-by-my-Beoremote-Halo-

Harmony and Eclipse are no longer on the list, and sw-versions have been updated as well. Best regards - Dyssegaard

Living room: Beovision Eclipse 55, Beolab 3 / R1 (back), Beolab 2 / R1 (sub), AppleTV 4K, Bedroom: Beovision 11-40 , AppleTV 4 . Home office: Beolit 12, Kitchen: Beoplay M5 . Travel: Beoplay H8, Beoplay A1. NAS: WD My Cloud Home / Plex DLNA Server.