BeoRadio M3 (not loading)

6 replies
L1
Offline
L1no
Bronze
Posted November 7, 2024 at 20:02 GMT
#1644127
Since a week or so my beoOne remote does not show radio stations and my M3 does not play any station through the app. Recently there was a update concerning Radio.

Any suggestions? (did a Factory Reset)  Any other products?
The V1, Core, Theatre or BeoConnect work fine as any other feature of the M3.
Hiort
Offline
Hiort
Gold
Posted November 8, 2024 at 12:45 GMT
#1667174
Just tested my M3. No such problems.

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png
Millemis
Offline
Millemis
Bronze
Posted November 8, 2024 at 13:56 GMT
#1667175
Also none here.

MM

Location: Flensborg————Danmark

L1
Offline
L1no
Bronze
Posted November 10, 2024 at 07:53 GMT
#1667193
The M3 gives the following messages under critical events, “Unable to register with BeoPortal“.

Anything i can do?
Hiort
Offline
Hiort
Gold
Posted November 10, 2024 at 11:24 GMT
#1667196
Can you somehow make sure that the M3 is connected to Internet? Not being able to access Beoportal points in that direction...

 

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png
L1
Offline
L1no
Bronze
Posted November 18, 2024 at 23:16 GMT
#1667294
Found out that factory reset through the app is NOT the same by using a on-device method. With a recent update some devices showed a this behavior of not connecting. Using the device it's reset button did the trick.
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