My wife and I have been visiting Manaus and the general Amazon region for the past 6 months. We are now up in North America in Orange County, California.
We returned from the mosquitoes and rain to find two computers ( turned off and unconnected ) still sustained bad hard drives somehow, both 1T of which had to be replaced. Fortunately, both were covered by extended warranties.
The Beosound 4 and Beosound 3200 were up and working fine after reconnecting. At least they play well. Last week however, I tried to reconnect our Beoports and M-L systems, and found we could not download the Beoplayer program from the new B&O website.
I contacted the B&O store in Pasadena, California, and advised Devon of our findings. She contacted me today advising that B&O Technical support in Chicago, USA, was not aware of the problem until this morning. She stated that it should be corrected and "up and running in a few days. "
I apologize if this is old news. I hope it is helpful information.
PS: A big thanks to Lee and Craig at Lifestyle AV for the 2 day air delivery of the AV 9000 stand from London for the Beosound 3200. Truly remarkable !