Beoplay V1 32 stopped working

5 replies
A(
Offline
adriano555 (archived2)
Bronze
Posted August 30, 2017 at 10:05 GMT
#2092608
Hello,

My 2012 V1 32 of the bedroom stopped working suddenly

In fact, I can see the green led when plugging it in the wall but il doesn't react to Beo4

I've tried with another Beo 4, same result

I've tried unplugging for a long time, so now I see green then slowly flashing red light

Any idea ?? IR sensor?

I'm lost 🙁
H(
Offline
Hero71 (archived2)
Bronze
Posted August 30, 2017 at 10:19 GMT
#2092609

If you have wake-on-lan activated (which isn't the default), try to turn your V1 on via the Bang & Olufsen app.

A(
Offline
adriano555 (archived2)
Bronze
Posted August 30, 2017 at 12:46 GMT
#2092610
Thanks but unfortunately it isn't activated as I always used Beo 4🙁
H(
Offline
Hero71 (archived2)
Bronze
Posted August 30, 2017 at 14:01 GMT
#2092611

Well I've had a similar issue at the beginning of the 4th year after our purchase and they tried replacing the IR sensor but the problem was eventually located on the main chassis.

I hope the source of your problem is located elsewhere and easily fixable at a reasonable price because the chassis is a very expensive part.

Best of luck.

H(
Offline
Hero71 (archived2)
Bronze
Posted September 15, 2017 at 10:38 GMT
#2092612

Just out of curiosity, was the issue resolved (and how)?

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