There is an update available on the beoplay app which now supports tone touch settings for m5. Please try and see whether it helps to reduce the bass. 

Thanks for the heads up on the new sw version!

After a fair bit of mucking around, I took it into the store and they successfully connected the beoplay app to the M5 (wouldn't connect at home, seems like there's an issue if the M5 is setup and connected first using the new B&O App). 

The Tone controls help a bit, it's not great to be honest. Actually it's the least of the problems with this speaker. The M5's Google Cast constantly goes offline (while the A6 and other Cast devices on the network keep playing), and the device disappears from Spotify Connect regularly (at least once a week). 

On top of that, because of all the bass the M5 actually rattles loudly with some music. The dealer at least reproduced in-store and acknowledged the issue with the device rattling, so it's gone back for service.

Pretty much accepted this is the best outcome for this device - such a disappointment compared to the A6. 

Has anyone tried to control the bass with the latest software?  What configuration are people using to lower the bass?  I just listened to a M5 with latest firmware, and the bass seemed more controlled but still heavy on bass heavy pieces.  

Just a question to remote operation for this speaker.

Can you use the beoremote One with the M5?

The Beoremote One is beyond my budget so I can't say directly.

With the latest firmware update and app update, my M5 appears with roughly the same feature set as my Essence Mk II units.  I have it paired to an Essence remote (Bluetooth) and can control it identically to an essence using the B&O app.

Hope that helps!

Thanks a lot but it does't help. I know it pairs again with the Essence remote, but that was not my question.

I bought a M5 about a year ago, then shortly after buying it they removed the BT pairing in one of their software updates.

By summertime last year, the M5 moves to my sons house and now he is asking if it is possible to pair a Beoremote ONE-BT.

Chris wrote:

shortly after buying it they removed the BT pairing in one of their software updates.

elephant wrote:

Chris wrote:

 

shortly after buying it they removed the BT pairing in one of their software updates.

 

 

Would a factory reset bring it back ?

 

But lose other capabilities and improvements ???

It is back. 

I have it paired with an Essence remote and that works well.

*** EDIT ***  Sorry, did not notice the question was about Beoremote One BT pairing 

elephant wrote:

Chris wrote:

 

shortly after buying it they removed the BT pairing in one of their software updates.

 

 

Would a factory reset bring it back ?

 

But lose other capabilities and improvements ???

Hi Elephant,

No no, it's working perfectly... I just mentioned in the above answer that they removed the pairing last summer but the pairing returned a couple months later in another software update...

In the mean time, that M5 speaker was moved to my sons house. And he was asking me now the question, before buying a Beoremote One if it could be pairing with the speaker. (that's what dads are good for 😕)