schultwf wrote:

Indeed - my ears couldn't detect any significant differences in the overall sound quality for open vs. wall vs. corner, but I did detect the bass decrease.

Duels wrote:

My understanding is that it is only meant to adjust the bass.

That is correct.

Let us wait and see for sound settings, don't forget they brought back the possibility to pair a Essence remote in the March update.

i'll definitely wait it out - helpful to have a good period of time to test and return if desired.

appreciate the responses from the members!

b.

Nigthly popping:-)

All my Beoplay devices got a new firmware release this night.

New for the M5 is the selection of the position, you need not to use the BeoplayApp with Bluetooth anymore.

But no direct  treble or bass adjustment. No support for BeoRemote One BT. Minor bugfixing.

Ralf

Hi All,

I am new to the forum. I had also purchased the beoplay m5 and noticed heavy bass. Had written to the beoplay customer care and looks like they are working on tone touch settings. Below is the email from customer support.

Subject

Will there be future updates to beoplay m5 to support tone touch settings.

Response By Email (Saul Quezada) (15/05/2017 04.33 PM) Hello Dhivakar,   Currently we do not have the ability to lower the bass, until we release an update for the product. Right now we are working on implementing this feature - awaiting support for ToneTouch in an upcoming software release. Your speaker will automatically update once this software is release, via the BeoPlay App.   Only options we have is the Wall, Corner, and Free position.     Kind regards, Saul Quezada | Product Support      Bang & Olufsen America | 200 Tri-State International Drive – Suite 525 | Lincolnshire, IL 60069 | USA link| http://www.beoplay.com" href="www.beoplay.com">   Customer By CSS Email (Dhivakar Chandrasekaran) (11/05/2017 06.30 PM) Is there any other way to reduce the bass or will there bean update to beoplay m5 to reduce the bass. Waiting for your response.. Thanks, Dhivakar On Thursday, May 11, 2017, Dhivakar C <c.dhivakar@gmail.com> wrote: -- Thanks  Dhivakar Chandrasekaran Mobile: (502) 296-1056 | Email: c.dhivakar@gmail.com  Customer By CSS Email (Dhivakar Chandrasekaran) (11/05/2017 03.45 PM) Hi, Thanks you for the quick response. I ask this because beoplay m5 out of the box has more bass and even the position changes of wall, corner do not reduce it enough. So the tone setting option would be of great help and would help me to invest in this product.  Thanks, Dhivakar  [collapse] On Thu, May 11, 2017 at 4:25 AM BeoCare <bogo@mailgb.custhelp.com> wrote: -- Thanks  Dhivakar Chandrasekaran Mobile: (502) 296-1056 | Email: c.dhivakar@gmail.com  Response By Email (Thomas Roswalld Andersen) (11/05/2017 10.25 AM) Hello,   Thank you for contacting Bang & Olufsen Customer Service regarding BeoPlay M5.   Right now we're not working on implementing this, but you feedback have been noted, so that the development department have it for further consideration.   Have a nice day.   Kind regards, Thomas Roswalld Andersen (Mr) | Customer Service   http://www.bang-olufsen.com/UserFiles/File/RightNow/StartScreen/b_o_logo.png" height="15" alt="">    Bang & Olufsen A/S | Peter Bangs Vej 15 | DK-7600 Struer | Denmark link| http://www.beoplay.com" href="www.beoplay.com">     Auto-Response By (Administrator) (10/05/2017 04.16 PM) The following answers might help you immediately. (Answers open in a separate window.) Answer Link: link Answer Link: link Customer By CSS Web (Dhivakar Chandrasekaran) (10/05/2017 04.16 PM) Will there be future updates to beoplay m5 to support tone touch settings.

Hi All,

I am new to the forum. I had also purchased the beoplay m5 and noticed heavy bass. Had written to the beoplay customer care and looks like they are working on tone touch settings. Below is the email from customer support.

Subject

Will there be future updates to beoplay m5 to support tone touch settings.

Response By Email (Saul Quezada) (15/05/2017 04.33 PM) Hello Dhivakar,   Currently we do not have the ability to lower the bass, until we release an update for the product. Right now we are working on implementing this feature - awaiting support for ToneTouch in an upcoming software release. Your speaker will automatically update once this software is release, via the BeoPlay App.   Only options we have is the Wall, Corner, and Free position.     Kind regards, Saul Quezada | Product Support      Bang & Olufsen America | 200 Tri-State International Drive – Suite 525 | Lincolnshire, IL 60069 | USA link| http://www.beoplay.com" href="www.beoplay.com">   Customer By CSS Email (Dhivakar Chandrasekaran) (11/05/2017 06.30 PM) Is there any other way to reduce the bass or will there bean update to beoplay m5 to reduce the bass. Waiting for your response.. Thanks, Dhivakar On Thursday, May 11, 2017, Dhivakar C <c.dhivakar@gmail.com> wrote: -- Thanks  Dhivakar Chandrasekaran Mobile: (502) 296-1056 | Email: c.dhivakar@gmail.com  Customer By CSS Email (Dhivakar Chandrasekaran) (11/05/2017 03.45 PM) Hi, Thanks you for the quick response. I ask this because beoplay m5 out of the box has more bass and even the position changes of wall, corner do not reduce it enough. So the tone setting option would be of great help and would help me to invest in this product.  Thanks, Dhivakar  [collapse] On Thu, May 11, 2017 at 4:25 AM BeoCare <bogo@mailgb.custhelp.com> wrote: -- Thanks  Dhivakar Chandrasekaran Mobile: (502) 296-1056 | Email: c.dhivakar@gmail.com  Response By Email (Thomas Roswalld Andersen) (11/05/2017 10.25 AM) Hello,   Thank you for contacting Bang & Olufsen Customer Service regarding BeoPlay M5.   Right now we're not working on implementing this, but you feedback have been noted, so that the development department have it for further consideration.   Have a nice day.   Kind regards, Thomas Roswalld Andersen (Mr) | Customer Service   http://www.bang-olufsen.com/UserFiles/File/RightNow/StartScreen/b_o_logo.png" height="15" alt="">    Bang & Olufsen A/S | Peter Bangs Vej 15 | DK-7600 Struer | Denmark link| http://www.beoplay.com" href="www.beoplay.com">     Auto-Response By (Administrator) (10/05/2017 04.16 PM) The following answers might help you immediately. (Answers open in a separate window.) Answer Link: link Answer Link: link Customer By CSS Web (Dhivakar Chandrasekaran) (10/05/2017 04.16 PM) Will there be future updates to beoplay m5 to support tone touch settings.

Hi All,

I am new to the forum. I had also purchased the beoplay m5 and noticed heavy bass. Had written to the beoplay customer care and looks like they are working on tone touch settings. Below is the email from customer support.

Subject

Will there be future updates to beoplay m5 to support tone touch settings.

Response By Email (Saul Quezada) (15/05/2017 04.33 PM) Hello Dhivakar,   Currently we do not have the ability to lower the bass, until we release an update for the product. Right now we are working on implementing this feature - awaiting support for ToneTouch in an upcoming software release. Your speaker will automatically update once this software is release, via the BeoPlay App.   Only options we have is the Wall, Corner, and Free position.     Kind regards, Saul Quezada | Product Support      Bang & Olufsen America | 200 Tri-State International Drive – Suite 525 | Lincolnshire, IL 60069 | USA link| http://www.beoplay.com" href="www.beoplay.com">   Customer By CSS Email (Dhivakar Chandrasekaran) (11/05/2017 06.30 PM) Is there any other way to reduce the bass or will there bean update to beoplay m5 to reduce the bass. Waiting for your response.. Thanks, Dhivakar On Thursday, May 11, 2017, Dhivakar C <c.dhivakar@gmail.com> wrote: -- Thanks  Dhivakar Chandrasekaran Mobile: (502) 296-1056 | Email: c.dhivakar@gmail.com  Customer By CSS Email (Dhivakar Chandrasekaran) (11/05/2017 03.45 PM) Hi, Thanks you for the quick response. I ask this because beoplay m5 out of the box has more bass and even the position changes of wall, corner do not reduce it enough. So the tone setting option would be of great help and would help me to invest in this product.  Thanks, Dhivakar  [collapse] On Thu, May 11, 2017 at 4:25 AM BeoCare <bogo@mailgb.custhelp.com> wrote: -- Thanks  Dhivakar Chandrasekaran Mobile: (502) 296-1056 | Email: c.dhivakar@gmail.com  Response By Email (Thomas Roswalld Andersen) (11/05/2017 10.25 AM) Hello,   Thank you for contacting Bang & Olufsen Customer Service regarding BeoPlay M5.   Right now we're not working on implementing this, but you feedback have been noted, so that the development department have it for further consideration.   Have a nice day.   Kind regards, Thomas Roswalld Andersen (Mr) | Customer Service   http://www.bang-olufsen.com/UserFiles/File/RightNow/StartScreen/b_o_logo.png" height="15" alt="">    Bang & Olufsen A/S | Peter Bangs Vej 15 | DK-7600 Struer | Denmark link| http://www.beoplay.com" href="www.beoplay.com">     Auto-Response By (Administrator) (10/05/2017 04.16 PM) The following answers might help you immediately. (Answers open in a separate window.) Answer Link: link Answer Link: link Customer By CSS Web (Dhivakar Chandrasekaran) (10/05/2017 04.16 PM) Will there be future updates to beoplay m5 to support tone touch settings.

^ thanks for this. 

PSA - there are now red and green covers available for the M5. They retail for $129 CAD. 

Same experience as some others here. Bought this to go into a multiroom setup with a BV11 and A6. The A6 sounds great. The M5 out of the showroom with a wide range of music is a muddled mess - pretty much anything except spoken word or acoustic. 

Local B&O store Sydney King St unwilling to take it back after only 2 days (they offered me an upgrade to a BS1, but while it has a cleaner sound, it's really not great).

I can deal with the confusing user experience in operating the thing if the sound is good. I know that people hate the Sonos comparisons, but I look enviously at my friends' Play:1 which has clear sound and very tight bass without being muddled, and wonder why I paid so much more for the M5.

Have also emailed B&O directly to help raise profile of the bass problems with this thing.

i'm sorry you couldn't return it. The product is a total disaster. I never followed up on my post above; I ended up getting two Sonos Play 1s and they destroy this product.