Your dealer...Seriously, we need to be careful in 2020 saying this so casually. Most people here don't have 'a dealer' anymore. Even in the UK now it's hard to find a local B&O dealer and in the US it's almost embarrassing.
Almost? Almost? It's beyond embarrassing and becoming downright pathetic. I know compared to Europe and the UK B&O has always kind of treated the US like a red headed stepchild, but this is far worse than I've ever seen it.