slysy wrote:

I'm thinking of buying these and had a few questions

1. How is the max volume on these? I've seen a couple of complaints about this being too quiet

4. With the iOS app, are the changes stored on the headphones or on the phone? Can I change the settings on iOS and then move to a windows phone, whilst keeping the changes?

5. What is the bass like on these? Are these good headphones for a "basshead"?

Many Thanks!

1. Sometimes i would love to get it 10% louder, but for that i'm using a software called Boom.

4. It's stored in the headphones. You can even connect the headphones to another device like an AppleTV and still be able to change the sound via the iPhone/Android app simultaneously. Sometimes it will be reset, haven't found out when/why that happens.

5. Don't expect bass like Beats. I absolutely love the bass but i had friends who tried the headphones and said where's the bass?

Hi, I asked the following question in my previous post:

BeoET wrote:

Does that mean that B&O fixes the returned H8s with new BT antennas, and then send these refurbished back to those who have sent their H8s in?

The refurbished H8 set arrived today.  I was of course very eager to finally get a well-functioning set of the fantastic H8 on my head! The first thing I did was to upgrade the SW on this refurbished H8 set. After pairing it with both the Samsung smartphone and the iPad, I was very disappointed when I immediately experienced the same dropouts with this "refurbished" set (serial number 24939xxx). I think this set is even worse wrt dropouts than the one I had before - definitely not any better than the one I had (which had serial number 25247xxx). What worries me the most, is that BeoPlay Customer Service actually sends out a malfunctioned "refurbished" product to the customer. If B&O had repaired the antenna, giving a full functioning H8 set, and then send such a fixed set back, that would of course have been fully acceptable.  

I'm a devoted B&O customer. Even if this is the first time we've experienced this with a B&O product (we are happily using 2 x BeoVisions, BeoLab 5, BeoLab 8000, BeoSound 9000, Beolit 15, Beoplay A2, Earset 3i etc   daily in our house), I'm asking myself why B&O are treating their customers like this? Sending malfunctioning "refurbished" H8 sets back to their customers - why? 

I've now replied to BeoPlay Customer Service and asked for a new set - hope that turns out well. I really enjoy the magic of the timeless, innovative B&O products, and still want to be one of their many devoted customer going forward!

I just traded messages with beoplay customer care and they told me the following...  That they confirm they did not update the hardware on the BeoPlay H8.  But instead they updated the software to now feature Bluetooth profile 4.2, ADK 4.0 & aptX Low Latency, which improves Bluetooth communication with 2.5 times faster - meaning less possibility for dropouts.  So if this is true wouldn't it work on refurb units too?   

I haven't tried a set produced this year, but the set I got on Monday definetly had serious dropouts, even more than the set I bought before Xmas, I think. Before I tested the refurbished set, I did upgrade to 9.0.7, so I doubt that it could be just a SW issue..

I haven't tried a set produced this year, but the set I got on Monday definetly had serious dropouts, even more than the set I bought before Xmas, I think. Before I tested the refurbished set, I did upgrade to 9.0.7, so I doubt that it could be just a SW issue..

I haven't tried a set produced this year, but the set I got on Monday definetly had serious dropouts, even more than the set I bought before Xmas, I think. Before I tested the refurbished set, I did upgrade to 9.0.7, so I doubt that it could be just a SW issue..

I on the other hand got confirmed from the BeoCare that the upgrade is actually a hardware upgrade - not a software one. An old s/n H8 has dropouts no matter firmware version. As simple as that.  :/

One has to be persistent with B&o customers support and demand a new s/n replacement. 

Oooops - it 's quite the opposite. Old s/n h8 has dropouts no matter what the firmware version.

Sorry for the hiccups on the last page - I used the "Quick Reply", and it resulted in 3 identical posts... Tried to delete 2 of them via "My Activity", but that didn't work.

another question.... has anybody test to pair the H8 with more then one device? Example: If I pair the H8 with a iPad, iPhone and/or Mac ... can i easily switch between all 3 Devices or must I re-pair my Device and the H8 every time if I switch my device?

Thanks Thomas