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I'm on my second pair of H8s after my dealer exchanged my original pair in the autumn of last year. Sadly, they're just on the wrong side of the serial number divide, and they still suffer from drop-outs. How likely is it that I'll be able to return them for the revised model?
Has anyone already contacted Beoplay customer support about this?
If they're still under warranty and are clearly faulty then I'm sure B&O will replace
Thing is, I got my first pair in February last year when they were first released, so they'll be out of warranty within the next couple of weeks.
Thing is, I got my first pair in February last year when they were first released, so they'll be out of warranty within the next couple of weeks.
Thing is, I got my first pair in February last year when they were first released, so they'll be out of warranty within the next couple of weeks.
"If your product has a fault and it is within the 2 years warranty – 3 years if you have registered for extra warranty on beoplay.com – you can have it repaired or exchanged. " http://www.beoplay.com/support/return-and-repair-us
Ah, I'd forgotten about B&O's longer warranty. Thanks, Michael!
Ah, I'd forgotten about B&O's longer warranty. Thanks, Michael!
They are being sold as a bluetooth headphone. Not a bluetooth headphone for mobile-phones..
I can't tell if you are kidding but I sure hope you are. If B&O officially said that to me when I reported problems I would return them in a second.
Bluetooth audio should work no matter if it is connected to a computer or phone. If cheap $100 Bluetooth headphones can reliably play music the H8 should as well.
Location: Toronto, Canada
I bought a pair of H8 about a week ago. Overall very satisfied with my new headphones. Unfortunately i'm having the same problem as many other with the bluetooth connection. When i'm sitting at my desk with the phone (iPhone 6) in my jeans pocket i experience several blips during each song and sometimes longer blips. Just filed a report to support at B&O, waiting for a reply. My serial number is 2512XXXX so this could confirm what Roger said about the SN.
I'll get back when i heard from B&O support.
/Niclas
I just received my replacement pair from Beoplay as my old had bluetooth issues. The difference seems to be amazing. This is the H8 I was waiting for! Really it seems to be working properly. Walked to the other side of the apartment (about 20 meters with a few walls) no single dropout.
After the weekend I'll do some testing in public transport and walking. I'll report here later on.
Have a great weekend, mine will be great with this perfect set of headphones.
Roy
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