leosgonewild wrote:

I sent a complaint to Beoplat support a week ago, and they haven't even answered me...

I sent them back but regret my decision greatly. I'll be going to my local dealer to see if I can buy them there. I hear and read lots of different things about the H8. Some have terrible dropout, like I had when using my MacBook. Some only have it a very few times. 

As long as I can use them, I'm happy.

I've had them since they were released and I haven't sent them in yet. They work sometimes and sometimes not. It is very hard to say why. The faults I have is two different ones:

• Skipping/dropping due to bad antenna and/or buffer design. They simply dont play music correctly in those scenarios and it is more common on trains and public areas. But sometimes it works really well. I usually carry the cord with me but for the last week it has worked flawlessly. That means that it probably won't - next week. (I almost think the H8 has artificial intelligence and acts rudely, hehe).

• No touch/bluetooth/audio feedback. Impossible to use the controls on the right ear. Sometimes not bluetooth connectivity either. This is what I would call a crash mode or freeze mode. When this happens you will have to turn them off and on a few times before they work correctly. It happens very often. About every other day for me. While it is in this mode, a power cycle will make them play a loud scratchy sound when the power is turned off. It's a bit creepy, but I've gotten used to it by now (again, rude artificial ie :D).

I hope, of course, that an update will come out. I also hope that it will send battery data over bluetooth as most headsets do. And that they change double tap on play to siri. Why would anyone use it to dial the last number in the phone book? Use Siri! (Someone didnt think that one through).

I still use them daily since the sound is really good. It's bass heavy but I like it. On a train and in public the bass push is necessary to compensate for other sounds. It also makes it feel more like you are in your own bubble, which I like. 

I got in touch with B&O customer service for the 4th time yesterday to complain about constant bluetooth dropouts and ask if they had any news of an eventual update for the H8. All I got was a message in broken English telling me to stay within a 10 meter range from my streaming device to avoid dropouts. I have been very patient for the past two months, but this is too much. I am going to start leaving reviews everywhere on the internet to warn people about this issue.

There are other companies that produce working headphones with noise cancelling:

- Sony MDR-1RNC
- Bose Quiet Comfort series
- Sony MDR-ZX770BN
- Parrot ZIK
- ...

TWG wrote:

There are other companies that produce working headphones with noise cancelling

BeoBoy68 wrote:

TWG wrote:

There are other companies that produce working headphones with noise cancelling

Absolutely

The New Parrot Zik3 presented at the IFA in Berlin is fantastic 🤒

Let's try 😁

Login to view image

Beoboy.... you are promoting goodness knows how many non-B&O products all over this forum and praising them as if you owned them which cannot be the case. What is your agenda?

Graham

Late to this thread. Not sure I'm missing something or not.

I have a very early pair of H8's. To date there has been zip, nought, nothing, nein, non, nada wrong with these phones in terms of Bluetooth reception and "drop-outs". That is bar one occasion:-

I have found that listening to Bluetooth on the H8's while downloading web content (either via mobile or home router) there are drop-outs particularly on big downloads. No web access, no Bluetooth problems.

To me, it is a case of the Wifi software interfering on the Bluetooth software in the transmitting device and not the receiving H8's.

Happy with the phone's, no drop-outs for me, no further corrective action required.