Beoplay H8

658 replies
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The problem is not apple and you should not be blaming apple for this. I have been using only my Astell & Kern and my Samsung and I have many BT dropouts. I am on my third pair of H8 and the problem is the same. 

This truly sounds like a B&O issue.  I received my pair of H8s early last month.  From day 1 I experienced sound drop out while playing music through MacBook running OS X (10.10.2).  Discovered that this MB was not equipped with BT 4.0. After much searching and troubleshooting (and much correspondence with BeoCare), I decided to change the Airport/BT card in the MB to make it compliant with BT 4.0.  The upgrade went well; other features miraculously appeared because of it.  No luck with the dropouts, however.  I now have a MB compliant with BT 4.0 and the sound drops out like it did before the upgrade.  The headphones DO work well with the iPhone 5 (iOS 8) while indoors, but I admit I haven't tried them outdoors or in a crowded area like a subway train.  

Clearly there is a problem with the H8 hardware being incompatible with some Apple products.  And perhaps a firmware (if it ever has any) update will be necessary.  To date no one has offered to replace my headphones. 

I am also experiencing problems with my MacBook. They receive the signal, but if I touch the headphones, the sound gets choppy.

Beocare says they can't guarantee that they work with computers, because they are BT4.0.

If you sell a Bluetooth product that does only work with the latest version, you should mark them with it.

Leo, it's not your MacBook.  I upgraded to 4.0 and it STILL happens.  It is them.

Duspin wrote:

Leo, it's not your MacBook. I upgraded to 4.0 and it STILL happens. It is them.

How about trying it for a test with an iPad Air 2. They have BT 4.0.

I thought that BT was always backwards compatible.

Bluetoot is backwards-compatible. So it is a load of BS to say that it doesn`t work because of that.

It is sending a sound signal, simple as that.

They are being sold as a bluetooth headphone. Not a bluetooth headphone for mobile-phones..

That was my point to the B&O shop.  Since they're independently owned and answer to no one but their owner, they were having none of me.

I tried the headset today in store, no noticable as it was connected trough cable. Ha. 

Does anyone has any success or news on a working H8? 

 

My store had a new lot came in... So I got my 3rd pair.  This new lot is much better... But there were still drops.  I was told that they are aware of the issue and are trying to resolve it. 

you probably won't notice using this at the store or at home (through Bluetooth). But more likely if you commute and enter into a high traffic area with possibly with lots of other wireless frequencies in the air.

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