I am using mine with Ipad (2nd Mini) and Iphone (6) and have no issues in regards of drop outs.

I do have gripes with them not providing a propper travel case. Also, dislike the on and off switch cause I accidentally switched mine on. That happened right before an 7 hour flight with no power in seat. With A\a proper case, this should not have happened. Also, there is no way to check the status of the battery. Some BT phones display the battery level as a small symbol on the iphone, i.e. my 2 year old Jawbones that I use for workouts do. I would have loved that too.

Very happy with them though, just looking for a proper case.

riverstyx wrote:

I've been away for a week and have been using my new H8's fairly extensively during that time but have not had a single dropout so far - connected via Bluetooth to my phone, an HTC One M8 (which uses AptX).

Okay, I take it all back - I have experienced major dropout issues today 🙁

I couldn't figure out why I hadn't had any dropouts whilst using the H8's on holiday, but walking into town from where I live I had a dropout every few seconds so I looked at what had changed.

Whilst on holiday I was wearing my walking clothes, and my phone was in a pocket on the right sleeve of my coat. Today I wore different clothes.

To confirm this issue I have tried with the phone in a number of different positions and discovered the following:-

• Phone in pocket on right sleeve - no dropouts.
• Phone held in right hand by right hip - very occasional dropouts (less than one per track)
• Phone held in left hand by left hip - occasional dropouts (maybe one every 30 seconds)
• Phone in right front jeans pocket - frequent dropouts (every 10-20 seconds)
• Phone in left front jeans pocket - dropouts average every 5-10 seconds
• Phone in left front jeans pocket with my head turned to right constant dropouts (more silence than music)

So it would appear to me that this is a bluetooth signal strength / antenna efficiency issue.

I don't know enough about the bluetooth protocol to know whether this is the case but I suspect there maybe some feedback between paired devices regarding their received signal strength such that transmission strength (and hence device power usage) can be adapted on the fly, so it might be possible for B&O to resolve this issue in firmware, but equally it may require a redesign of the antenna in the H8's.

I will contact beocare with my findings, but perhaps it would help if others could experiment and see if they can reproduce / confirm my findings.

Martin.

Hi Martin, I do have the same issues you are having and tried already to figure it out with no success.....player up/down, left/right pocket, with case/with out etc.... You will be surprised to see that you can find the opposite effect of what you have tried in some days...please read my post from yesterday..

Hi Martin, I do have the same issues you are having and tried already to figure it out with no success.....player up/down, left/right pocket, with case/with out etc.... You will be surprised to see that you can find the opposite effect of what you have tried in some days...please read my post from yesterday..

asnyc75 wrote:

Hi Martin, I do have the same issues you are having and tried already to figure it out with no success.....player up/down, left/right pocket, with case/with out etc.... You will be surprised to see that you can find the opposite effect of what you have tried in some days...please read my post from yesterday..

Thanks async. I've just been out again wearing my walking jacket with the phone in the sleeve pocket and had zero dropouts during an hour of listening, then moved the phone to my trouser pocket and experienced constant dropouts. I don't doubt that the frequency of dropouts will be quite variable with position, and for me it improves if I stand still or am indoors, but if we can establish that the dropouts don't occur when the device is held close to the headphones then at least that points to it potentially being a signal strength issue.

Having said all that, at the end of the day it is for B&O to determine the cause of the issue, not their customers, so I've reported my findings to beocare (and my dealer) and will await their response.

Kind Regards,

Martin

...and all that with 500 EUR headphones. Planned to buy them - no freakin' chance now until they release v2.

That's just not luxe.

Was at the store today and said I would buy a pair on the condition that I could return them if dropouts turned out to be an issue. So they offered me to borrow a pair until monday. This is my experience so far:

-Not a singel dropout when I am wearing the phone on me.

-Leaving phone and moving to the next room causes many dropouts if ANC is activated. De-activating ANC improves it alot, only a short drop-out now and then.The dropouts can be forced by touching the headphones.

As long as dropouts are not experienced while wearing the phone or as I am in the same room as the source, they are doing the job for me.

I am returning them on monday, so I will get on a bus or train to do the final testing. If I don´t experience dropouts going there, I will def get a pair!

Thanks Michael. It is true that we can not control many of the factors related to the BT drops. For me sometimes the wind affects that sometimes not....when outside even with the player in front of me without a case a have drops...

double post