I have had exactly the same problem with my E8's  as well , i got these from Dubai and i'm now back in my country that does not have a B&O store so i'm stuck with a dud product now.I have also tried them using an iPhone 7 and iPad pro 10.5" .

I’m having the same issues. Initially, very wobbly audio connection. Then I upgraded to the 5.2 firmware, and now the buds won’t connect with my phone at all. I get a message saying “Beoplay rejects pairing request”- not something I’ve seen before. The buds are completely useless. I have tried everything - restarting the buds, reinstalling the app, restarting the phone, turning BT on and off, all with the same result. This is very disappointing given how much these things cost.

But when they were working, the sound quality was amazing!

I’ve also recently bought the Bragi Dash Pro, which work really well - connect straight away, good sound, very sophisticated UI, will do many more things than the E8’s.

I’m having the same issues. Initially, very wobbly audio connection. Then I upgraded to the 5.2 firmware, and now the buds won’t connect with my phone at all. I get a message saying “Beoplay rejects pairing request”- not something I’ve seen before. The buds are completely useless. I have tried everything - restarting the buds, reinstalling the app, restarting the phone, turning BT on and off, all with the same result. This is very disappointing given how much these things cost.

But when they were working, the sound quality was amazing!

I’ve also recently bought the Bragi Dash Pro, which work really well - connect straight away, good sound, very sophisticated UI, will do many more things than the E8’s.

Just received my black pair of E8s earlier today and had to update the firmware to the latest one through the app. despite having played with them for a short while I ran into the same uneven volume issue you talked about. The left one also dropped out momentarily a few times when I went out with my phone (Google Pixel 2 XL) in my right pocket. 

However I reset the headphones by pressing and holding on both touch panels for 10 seconds plus until I see the red LED flash (or hear the double beep if they are in your ear) and I can't seem to sense the unevenness any longer.

However I have another unresolved  issue with the Ambient Transparency setting that  I wanted to run by you to check and see if this is as per design or I have a faulty unit. 

You know how in the Ambient setting under Transparency the music completely quiets down and you can hear the surrounding ambient noise including your own voice? well I can hear my own voice, but it is obviously only picked up by the microphone on the left earphone and not the right one. I can very clearly hear my digitized voice on the left unit and nothing on the right one. Is this how this should be working? it seems to me as if it is not functioning as intended.

Also another annoyance that is driving me insane is when I remove the right one from my ear, the left one goes quiet but the music is still being played back on the right one (the one which was removed). The left one resumes playback as soon as the right one is put back in. the opposite however is not true! if I remove the left one it stops playing back immediately however, the right one keeps on playing back at full volume! again, is this another design intent? 

I would very much appreciate it if you could let me know if your unit is behaving the same or otherwise with regards to these two issues. 

Thanks. 

I recently bought mine from a B and O store. Despite some of the negative reviews I went ahead and purchased anyway. The initial setup was not smooth as I needed to reset the earphones to apply a software update, as it failed multiple times. I too experience the left earphone dropping out occasionally.

Once I eventually applied the v5.4.0 update I was hoping this would resolve the issue. It did not. 

I sold my Apple Airpods as they do not fit in my ear and I find them uncomfortable. The syncing and connectivity was seamless, though. 

The Bose SoundSport Free is not out in the UK yet so I thought I would go with these as they are a reputable brand and the design is stunning. 

Thus far I am unimpressed. B&O need to up their game else I will be returning these and waiting for the Bose. 

I use them on an iPhone 7 plus with the latest firmware. 

I have both issues. The connectivity on the left earphone and also I remove the right earphone, the left stops playing and the right continues. 

If I remove the left the only then the right continues playing. 

IMO both should be paused upon removal of one. The same and prefered behaviour of the Apple Airpods.

jeskie wrote:

I have both issues. The connectivity on the left earphone and also I remove the right earphone, the left stops playing and the right continues.

If I remove the left the only then the right continues playing.

IMO both should be paused upon removal of one. The same and prefered behaviour of the Apple Airpods.

So far all my truly wireless buds (X1T, Bragi Headphones & Dash Pro, Beoplay E8) have a lag problem while using my Android (Samsung S8) phone. It's not really a pain but certainly noticeable. No problems while using them with iOS (Iphone SE). It's highly likely Apple's iOS is properly and successfully syncing the audio while playing videos.