Bummer.  I was hoping you did an exchange so we could hear if the issue was isolated to your first set.  

I bought the E8 yesterday and they do sound beautiful.  I have zero issues at my office, inside the building, but I do have dropouts when walking outside if my phone is in my left front pocket.  To solve this, I put my phone in my right front pocket and the issue is fixed.  That said, is that worth the $299 USD price tag?  I'm still debating.  Sad because my Bragi Dash Pro earbuds have zero issues with connectivity in any pocket but the sound is far better with the E8.  

Got an update on the E8s and it's not good unfortunately; I've been using them for almost all of yesterday and today (around 10hrs each day with 30% charge left afterwards on Fri and 15% today so the battery life claims on the box are right!).

I noticed yesterday that the right earphone sounded a quieter than the left around 70% of the time, if I pause and resume it sometimes kicks back in and works normally. I got home today and actually sat down and tried to work out if I have a broken right ear or a broken right earphone and (fortunately?) it's the earphone.

I tried playing various tracks and then swapped the earphones around and the right earphone was still quieter than the left when I had it in my left ear. I also went into Settings on my phone and slid the slider thing in accessibility for adjusting output between the left/right channel and when I had the slider all the way to the left it sounded loud, and when I slid it back to the right it sounded quiet. I then played the same tracks on my AKG earphones and my Beoplay H9s and they both sounded perfectly balanced so it's not the music.

Will be taking them back to my dealer on Monday (will likely ask for a replacement - will mull on it over the rest of the weekend). Quite disappointed because they're otherwise fantastic 🙁

Sorry to hear that you are not getting on with them. I popped into my great dealer this afternoon (Chelmsford) and asked to borrow a pair, as I read this helpful thread last night and was a little concerned from reading some of the issues. I am sitting here now listening to them via a MacBook Pro (which having messaged B&O seems touch and go if they'd work) and they sound great and thankfully haven't had any dropouts all evening. If it carries on like this I will be ordering a pair first thing Monday morning.

Justin9960 wrote:

Sorry to hear that you are not getting on with them. I popped into my great dealer this afternoon (Chelmsford) and asked to borrow a pair, as I read this helpful thread last night and was a little concerned from reading some of the issues. I am sitting here now listening to them via a MacBook Pro (which having messaged B&O seems touch and go if they'd work) and they sound great and thankfully haven't had any dropouts all evening. If it carries on like this I will be ordering a pair first thing Monday morning.

Remember! The Bluetooth signal is *much* stronger on your MacBook Pro. To test properly, grab your iPhone and head outside. Strength is reduced, you get outside interference and more. And let’s face it, we’re more likely to use Bluetooth earbuds outdoors walking around....than in our homes.

So far so good with my pair.  Used them for 7 hours yesterday.  When they died it took about a half hour to charge them 50%.  Took some calls outdoors and indoors.  No issues.  Still a dropout here and there, but nothing major.  Went for a walk outside and no dropouts with my phone in my right pocket or in my left or right sportscoat pockets.

Spent yesterday using iPhone only (including going outside) and all good 😊 

Sorry guys, just read my above post and it might have seemed a little condescending, it wasn’t meant that way. I bought my own pair today, having been loaned a pair over the weekend last week. At one point I was adamant they had a problem of vocals only coming via the left hand channel (listening to Diana Krall) but normal service was resumed selecting another album. So far so good, fingers crossed 🤞. 😬

Can someone comment on working out with them, doe sit have sweat issues?

also is there a lag with video, it seems others like Bose struggle a lot with that

Are the left/right issues still present after the release of software v5.2.0 for Beoplay E8?

SW released on Oct 26th.

Roger

I've found that there is a horrible lag with video. The sound is several seconds behind the picture. I'm returning my E8s for that reason. It's a shame, because they're comfortable, look good in your ears and above all - sound brilliant.

I was hoping that the software update on 26th was going to sort it, but alas. Apparently the Bose and the Sony wirefree sets suffer from the same lag. Will just have to wait for the technology to catch up!