Beoplay E8 Bluetooth issues

39 replies

Hi everyone,

Trying to work out if I’ve got bad luck or others are experiencing the same issues I am.

Picked up a brand new pair of E8 from my dealer that received their first delivery today. After charging them fully I took them for a spin. Noticed immediately the left hand bud would intermittently dip audio for half a second every 30sec or so.

took them for a walk and had continuous, sustained drop outs in both ears every few seconds, then fine for maybe 30sec, then more drop outs.

if anyone lived through the H8 launch in 2015, this feels very, very similar. I’m heartbroken as I really wanted the convenience of wireless buds, but the connectivity is atrocious.

using them with an iPhone 7 and an iPad Pro 10.5” left ear bud drop out in both, full dropping on the 7 only, especially when walking with the phone in my pocket. 

have attempted re-pairing and software updates, no success. 

Disappointment! I was actually this morning thinking of ordering a pair.

Maybe one should wait.

 

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png

I’m gutted, my H7 and H5 are flawless in comparison 

Cardinalsong wrote:

Picked up a brand new pair of E8 from my dealer that received their first delivery today. After charging them fully I took them for a spin. Noticed immediately the left hand bud would intermittently dip audio for half a second every 30sec or so.

That's not good. I was looking to pull the trigger on the E8's when they are officially launched (tomorrow, I think?). As they aren't a native B&O product, I thought the chances of them working more efficiently, would be higher.

I'm guessing it's yet another software issue. I'll hold off purchasing.

Cardinalsong wrote:

I’m gutted, my H7 and H5 are flawless in comparison 

The H5's have had mixed reviews (on here, too), but I've found my H5's to be superb. You do get a bit of annoying cable noise, but once your music is playing you don't hear this.

Bah! Really hope this is a faulty pair or a software glitch of some kind. I had some H5s and I loved how they sounded - but they were uncomfortable to wear and I had issues with dropouts. They had to go back.

I’m using AirPods and BeatsX at the moment - both comfortable with perfect connectivity, but they obviously don’t sound anywhere near as good as the H5s. I was really hoping the E8s would tick every box.

You should take them back, sounds like a faulty unit - I got a pair today from my local dealer and neither the demo pair nor the ones I bought have this problem (used them with my iPhone 7 Plus)

For what it's worth, I saw this post before buying so I also asked if they had anybody else have this problem and he said no (they did only just come out so you might not be the only one, but the pair I tried + the ones I bought seem fine).

🙂

This sounds encouraging, thank you! Any other thoughts on them? Are they comfortable to wear? And does the connection remain solid no matter how quickly you move your head around? :D

Y

Paulando wrote:

This sounds encouraging, thank you! Any other thoughts on them? Are they comfortable to wear? And does the connection remain solid no matter how quickly you move your head around? :D

Yep they're excellent! Very comfortable and haven't fallen out (using the Comply ear tips), and audio hasn't dropped out when I shake my head around (wanted to try it at home before walking outside with them 😂). They sound excellent too, and they don't have any audible background hiss unlike every other wireless Beoplay product I've owned (H7, H9, H5, and S3). Also worth noting, I can't see any delay/lag when watching videos either which is very welcome!

100% recommend them.

I returned my E8 today, and the Dealer said he totally understood. 

I took the opportunity to get a pair of H9, as it will likely suit me better in the long term. I hope your experience with E8 continues to be great, Paulando! 

 

Best from Melbourne

or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.