7 weeks ago i returned the A9 to the dealer. The dropouts, the static cracking noises and a few times a week a very loud 'bang', like a very loud static discharge after which the unit drops out all together for about 10 seconds.

I spend about 400 euro on latest wireless routers from apple and belkin. Used cat 6 for wired connection. Used inssider to move channels arround. Nothing made the unit work interferance free and to a acceptable level at this pricerange.

I was informed this week by the dealer that i will receive a new unit. I have asked what the problem was but no explanation was given. Does anyone know whether b&o has upgraded this product lately? I am affraid that if its still the same airplay module my problems will not be solved with a new unit.

Mine still resets it self now and then. Haven't really timed it, but its about once a day. The "bang" noise have stopped though. After changing to an Apple Airport Extreme any dropout in sound is extremely rare, and my setup seems to be very stable.

The Airplay chip and the network chip are two different parts as far as I know. Don't know if B&O have made any changes to the network part. The Airplay chip is unchanged as this is dictated by Apple.

There is a new firmware update in the pipes. It seems to be a bit delayed, but you should see it before Christmas. It primarily concerns a new Spotify feature, but B&O might make some adjustments based on customer feedback.

But it's still disappointing that Apple doesn't update its Airplay chip and protocol to support n (and now AC) networks. It would really help with Airplay in areas with very congested wifi networks. If it wasn't for my A9, then all my devices would use n-network and I could shutdown my g-network.

 

Airplay chips supports n networks. Just look at their own airport express. I believe it is up to B&O to select which network speed

I tried new belkin ac, would not recommend. Inferior to the speed and range of the new apple extreme ac. According to inssider anyway.

I should have new unit this week. Am curious whether the symptons are still there or gone.

My dealer tells me b&o rarely hands out new units so i guess something was seriously wrong. Shame that no explanation is given as it would be interesting to know.

rob08 wrote:

Airplay chips supports n networks. Just look at their own airport express. I believe it is up to B&O to select which network speed

And the more recent ATVs

This is Apples own products where the network connectivity primarily serves a different purpose. One is a router, the other connects to the internet for content.

I'm talking about the Airplay chips which Apple forces other manufacturers to use if they want to label their products with the Airplay Logo. 

Here is another manufacturer tweeting about the subject:

Just our of curiousity, if anyone have experienced the same: after few days of standby, my Beoplay A9 won't connect anymore to home WiFi but blinks indefinitely both LEDs.

Once unplugged from mains (and then plugged back after 30 sec), it kind of "restarts" and normally connects to WiFi and works spotlessly again.

Why would that "extended standby" cause it? When I play it daily, it never falls into that kind of problem - only with few days of standby. :D

Reminds me of the Tamagotchi-thingies, that my kids once had.

They had to nurse them, care for them - otherweise they sickened.

M😁M

Hahaha, MM you made my day! ROFL

An undocumented AI is sleeping inside of A9. :D I have to play with it every day, feed it and keep it happy - otherwise no music for me. ;)

Update: I have been contacted by relevant person from B&O being responsible for A9. I will share my findouts and logs to help figuring out in which situations my "problem" could happen.

I couldn't believe top B&O people are reading this forum and are so proactively dealing with potential issues personally. Honestly, I wouldn't expect it ever - and this is why B&O has so much magic for me.

<3