Beoplay A9 Mk1 Wifi/network connectivity issue

6 replies
K(
Offline
KMabokela (archived2)
Bronze
Posted December 6, 2021 at 18:10 GMT
#2161392

Greetings,

I seek assistance, I got an a9Mk1 on auction and when i got home and tried to add it on my home network, I can't seem to access the device.

The following are steps I took to try and troubleshoot:

1. Plugged the a9 using a network cable to my router

2. Used the B&O app to try and add the device

3. Pressed the reset button at the back of the unit and still no luck.

4. Tried installing the B&O app on various devices (minus ios device) and still can't find it on the network.

As per the above steps, is there anything I'm missing to try and connect the device to wifi/network ?

Your assistance will be highly appreciated.

Regards,

KM

Millemis
Offline
Millemis
Bronze
Posted December 6, 2021 at 19:38 GMT
#2161393

Maybe this can help:

Location: Flensborg————Danmark

K(
Offline
KMabokela (archived2)
Bronze
Posted December 6, 2021 at 20:37 GMT
#2161394

Thanks for the input, I can't seem to find the a9 amongst any of the wifi hotspots..Not sure if the network card on this unit is damaged or not.😕

LA
Offline
lawrencejmcook
BronzeFounder
Posted December 7, 2021 at 23:29 GMT
#2161395
If memory serves, the A9 MkI only has 2.4 GHz wifi. By any chance is your home network operating on 5 GHz only?
K(
Offline
KMabokela (archived2)
Bronze
Posted December 8, 2021 at 00:50 GMT
#2161396

Greetings, 

 

It's operating on 2.4ghz

K(
Offline
KMabokela (archived2)
Bronze
Posted December 8, 2021 at 00:50 GMT
#2161397

Greetings, 

 

It's operating on 2.4ghz

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