j_lowry wrote:
I recently purchased a BLC NL/ML that I'm trying to setup but I've run into an issue
The software update will not download- I keep trying different connections to the internet but still it won't download. It is stuck on 1.3.0.0 but the later rev is available that might solve other issues. I connected the internet either with my home router or using my phone as a hotspot in case the router settings were preventing the download but no luck. Is there some setting I'm missing or is there another way to upload the software?
One of my BLC NL/ML is also stuck on software version 1.3.0.0. I contacted B&O support. They tried and failed to push an update to it, and advised me to contact a local dealer.
The U.K. dealer I contacted advised that this work has been contacted out to a third party. I could either contact the third party direct and arrange the update, or leave the device with the dealer and they would handle. In both cases I would pay the third party direct.
I don’t know if the situation is the same in other countries.
If you find an alternative method to update the software, please would you share it.