Hi Martin, you got any solution to the issue? I had a new pair now for two weeks and I loose the slave irregularly. I have CAT7 and no wireless. The systems goes silent and the slave shuts down and the Master stays on with no sound. I have to remove power to get them back.

Hi Beoper,

There is NO solution yet. My case is a couple of levels up at Bang&Olufsen at Manager level. I Can not accept a product for about SEK 300.000 that not work perfect. The answer right Now from BO is that they are aware of the problem and that it is a software error. This means that maybe they find a fix or maybe they dont. I am considering getting the Money back and hand over the speakers to my dealer. I just wait now for the final answer from BO managers.

I have got one new pair à couple of month ago and they where a little bit better but still the same problem. No one should buy these speakers as they are now.

If you want to know more about This issue please email me at martin.strom@telia.com

Best regards

Martin

Thanks for your reply. I'll have to see where this goes...

Esax wrote:

Why are they replacing the speakers if it is a software problem? And why are there a differens between speakers with the same software?

That seems to be either a problem with a hardware component(s), such as a bad lot of ICs, or a bad embedded firmware version in a component/location that can't be addressed by an external software update over the network.

Also, in my aerospace days, we knew the lot number of every single piece that went into a system, every capacitor, transistor, integrated circuit, etc. And when it turned out that a certain lot of say ICs had defects that showed up after initial testing, we knew the disposition of and serial number of every system that had the potentially defective parts in it. For some reason I doubt that many commercial makers, and B&O from the way this looks, can say the same.

Hi Esax,

I have put your questions several times to BO but no logical answer from them.