I had Nick from Prossers here a couple of days ago to repair my Beolab 5 speaker, he replaced the Eprom as it forgot its calibration a couple of times.

Various Bang & Olufsen stores use Nick as their approved repair specialist as it is under warranty.

Interestingly I had a chat with him regarding the reliability of the Beolab 5 speakers and he said they are "bullet proof". He said he does occasionally replace the chassis but considering the amount of Beolab 5's out there and the large area he works in (from just north of London all the way north to Newcastle) they are reliable speakers.

So that cheered me up, i think we just get to know about the horror stories on the forum.

Hi, that is interesting news.

My repair specialist serves all B&O customers in south of sweden. He says that he does "a lot" of changes of main chassis every year. So when he told me that, then my thoughts was that I should maybe sell my Lab5-speakers before B&O dont make the refurbished main chassis anymore. I wonder how many years ahead they will make replacement-chassis for the lab 5.

But what You say is of course good and positiv information regarding the Lab5.

Best Regards
Martin

Hi Paul, I have a problem to find a good technician to help me to fix my not under warranty Beolab 5 in my area in Canada, so I am looking worldwide.

I am an electronic technician and I would like to get your contact about Nick because doing my troubleshooting alone is a tough job.

1) my beolab 5 show constant red light status now not triggering ON (green) through power link from my beosound 9000; no sound dead

a)Before that state I was able to do the calibration and the beolab 5 was triggering on and off by the beosound 9000

b) the beolab 5 was triggering red and green status by the beosound but no sound was coming out!

c)So I replaced my power link cable with MK2 type( because the thinner one was triggering on and off but no sound at all); and surprise

for this very first time . I was able to listen to my speaker for a couple of minute , full blast and it shut itself off; and since that time remain off

unable to change is status!

It look like that the calibration and amplifier work but something else shut it off, kind of protection; why changing the main chassis with all amps and DSP/Crossovers ... and paying a lot if the problem is something cheaper to repair?

Is their a way to find refurbished Main chassis/ parts or troubleshooting guide about this model? B&O seems shy to give troubleshooting procedures or test points to fix their product instead of paying big $$$ to replace all electronics main chassis.

For me ,as a big recycler, changing the big chassis to solve all the problem is a waste of materials and does not fix the real problem and ask big

money expense to the end consumer.

Now my big question ... I need to find an experienced tech to help me to find my problem and fix it or finding a way to get a refurbished chassis at last ressort.

Thanks so much 

Please could you send me your web repair link for your replacement chassis ?

rmayrand659@yahoo.ca