Beolab 5 no sound - B&O tech next? Fuse or expensive?

22 replies
S(
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Sl3ipner (archived2)
Bronze
Posted February 25, 2018 at 14:22 GMT
#2102293

Greetings all. 

Ive had a pair of new Beolab 5 allmost a year now, happy man! That is untill around Christmas, were the sound failed on one of them. At the time I did not have the time or surpluss to have a closer look - admittingly paired with a strange urge to not tackle the problems.

But time has come to face the music.

•The failing unit shows green light when power on, no other light signals.

•Its totally silent, not even the distant hiss sound when turning volume up.

•Have changed/switched source and cables, problem persists.

•Have checked the sound balance to be ok on remote.

 

Anything I have left out here, any suggestions? I would think that a blown fuse also would keep the green light off - or..?

R(
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rotel1111 (archived2)
Bronze
Posted February 25, 2018 at 17:55 GMT
#2102294
Mod 999
S(
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Sl3ipner (archived2)
Bronze
Posted February 25, 2018 at 19:00 GMT
#2102295

Sorry, didnt catch that one  :)

PA
Offline
pauljrog
Bronze
Posted February 25, 2018 at 20:38 GMT
#2102296

Well if you have tried different cables connected to different sources and still no go then looks like the speaker has a fault.

I don't know if there is a easy fix or a way of resetting the speaker, hopefully someone will come with this type of info.

Only other option is to take it to a B&O dealer, but this is can be expensive.

Hope you get it fixed soon.

B(
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BEOVOX141 (archived2)
Bronze
Posted February 25, 2018 at 20:54 GMT
#2102297

New...almost a year

This should be covered by the warranty, and thus be absolutely free?

S(
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Sl3ipner (archived2)
Bronze
Posted February 25, 2018 at 21:23 GMT
#2102298

BEOVOX141 wrote:

New...almost a year

This should be covered by the warranty, and thus be absolutely free?

Yup, I would think so too. Only caveat is that I live in Norway, and bought them from an B&O dealer in Denmark. The warranty should be ok, but as I would need a technician from norwegean B&O, there might be some hassle in the horizont. One newer knows when things aint A4.

 

S(
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Sl3ipner (archived2)
Bronze
Posted February 25, 2018 at 21:23 GMT
#2102299

Double post

 

S(
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Sl3ipner (archived2)
Bronze
Posted February 25, 2018 at 21:26 GMT
#2102300

pauljrog wrote:

Well if you have tried different cables connected to different sources and still no go then looks like the speaker has a fault.

I don't know if there is a easy fix or a way of resetting the speaker, hopefully someone will come with this type of info.

Only other option is to take it to a B&O dealer, but this is can be expensive.

Hope you get it fixed soon.

 

Yes I was looking for some resetting procedure, but havn found one. Also the fuse(ses) seems burried inside with no easy way to check.

 

S(
Offline
Sl3ipner (archived2)
Bronze
Posted February 26, 2018 at 13:41 GMT
#2102301

Thx, good info and sugestions Roger! 

I have the Option 1 activated, will go 0>1 again, fingers crossed. To be continued.

I can promise you I will not open anything on the Beolabs...

Steve at Sounds Heavenly
Offline
Steve at Sounds Heavenly
Gold
Posted February 26, 2018 at 14:50 GMT
#2102302

Hi Sl3ipner,

Are the speakers connected to a B&O system via Powerlink, or to a non-B&O source via Line or S/PDIF please?

PS. Your avatar looks familiar - is that an M96 Porsche 911 engine by any chance? ❓

Kind regards, Steve.

Location: The cable workshop, England

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