Beolab 20 unleashes full armageddon!

99 replies
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Thank you both. Just made my decision easier.

I think B&O should come clean on issues of this kind of real issues. It might cause hearing loss in humans and animals, and damage to the speakers themselves. I think it's quite strange that they haven't.
May be they don't want an expensive recall.

seethroughyou wrote:
May be they don't want an expensive recall.

Most likely, but they should. If my dog got deaf by my speakers I would be horrified.

Michael wrote:
Most likely, but they should. If my dog got deaf by my speakers I would be horrified.

Not to mention an expensive PR and legal nightmare for any company that might have to contend with that.

 

Getting deaf due to faulty speakers from a highend / luxury audio-video company IS a nightmare and could end in a real PR desaster for Bang & Olufsen. That's a fault where it's going beyond a joke.

They should strongly investigate what leads to this unacceptable behaviour of the speakers! If they find out that a certain margin is affected they have to start an official recall - that'll show that they really care.

I guess it wouldn't have the same high repercussions as Samsungs Note 7 fiasco. It was the absolute right decision from Samsung to put the cards on the table, be honest and recall all the phones and even use forced software updates to shut down and protect the customers.

OK, another update.

I'm kind of fed up with the crappy quality or design of the BL20's. Earlier in this thread I wrote the dealer replaced the complete chassis of both speakers a couple of months ago.

Fair enough: I haven't experienced the armageddon terror again. 

BUT... now the left speaker has locked up three times in the last couple of weeks. Meaning the lit B&O sign would light up when I switched on, but it wouldn't produce any sound, nor react to the PowerLink anymore. The only solution is to disconnect the power outlet and reconnect, after which it works as it should.

For a € 9K set of speakers, I feel this is just plain stupid. Sure, they sound absolutely terrific, but da*n it, B&O, get your act together :-(. And don't release speakers that don't meet the quality standard you once had...

My left 20 has also locked up but so far only once. It has had no repairs and the loud stat I had occurred only once also.
Just had my second Armageddon moment 😢

Now for paranoia ... it again happened demonstrating the BeoLab 20s to my son visiting from Sydney ... the same son as last time.
elephant wrote:

Just had my second Armageddon moment 😢

Now for paranoia ... it again happened demonstrating the BeoLab 20s to my son visiting from Sydney ... the same son as last time. BeoNut since '75

What happened Ed?
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