Beolab 20 unleashes full armageddon!

99 replies
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Seems that the Beolab 20 are great for burglar prevention. IF somebody tries to burgle your home and the Beolab 20 starts their noisy show you'll just find the burglar lying on your floor, died by a hear attack. 😁

I contacted me dealer today about it. He advised me to call B and O and gave me a phone number.

This has happened with my Beolab 20s too a few times. It seems to be the right speaker. I thought it might have been a bad wireless connection. Unfortunately, I cannot trigger this response - so it's almost impossible to find a problem solution with my dealer. It's a loud digital noise including some clicking sounds. Our little dog almost went crazy, he was so scared, he didn't know what to do.

Has anyone found a solution yet? Or at least a reason for those sounds?

btw: my Beolab 20s are connected wirelessly to the transmitter, which is connected to a Beosystem 4. The sound occurs not necessarily in the beginning, but sometimes also in the middle of listening to something. Interestingly, it is only the right speaker (so far).

dasun wrote:

This has happened with my Beolab 20s too a few times. It seems to be the right speaker. I thought it might have been a bad wireless connection. Unfortunately, I cannot trigger this response - so it's almost impossible to find a problem solution with my dealer. It's a loud digital noise including some clicking sounds. Our little dog almost went crazy, he was so scared, he didn't know what to do.

Has anyone found a solution yet? Or at least a reason for those sounds?

 

dasun wrote:
Has anyone found a solution yet? Or at least a reason for those sounds?

A couple of boards inside both speakers of mine were replaced. I believe others here who have had issues have had internal boards replaced as well. Knock on wood, since the replacement of boards, it hasn't happened to me again. My B&O contact said that the tech felt it had something to do with a bad "sound module" or something to that effect, hence the board replacement. 

That being said, it seems that a lot of BL20 owners are having this issue which means that certainly there is a flaw in design, or some bad parts have slipped through.

When it happens, it is terrifying. My cat freaked out, and this happened when we had guests over once, and it was horrid, and embarrassing, to tell you the truth, to have an expensive, high quality product like this behave this way. As it has been said before: unacceptable.

Razlaw wrote:
I contacted me dealer today about it. He advised me to call B and O and gave me a phone number.

 

Can you ask tech support if they know what is causing this? Something official would be nice. Perhaps point them to this thread, as this problem might be bigger than B&O know about.

 

Sal wrote:

A couple of boards inside both speakers of mine were replaced. I believe others here who have had issues have had internal boards replaced as well. Knock on wood, since the replacement of boards, it hasn't happened to me again. My B&O contact said that the tech felt it had something to do with a bad "sound module" or something to that effect, hence the board replacement.

That being said, it seems that a lot of BL20 owners are having this issue which means that certainly there is a flaw in design, or some bad parts have slipped through.

When it happens, it is terrifying. My cat freaked out, and this happened when we had guests over once, and it was horrid, and embarrassing, to tell you the truth, to have an expensive, high quality product like this behave this way. As it has been said before: unacceptable.

Very sorry for both dasuns dog and your cat and everyone else. It's cause for a recall. This is scary even. Is it only BL20 Mk 1s? Maybe they fixed it in MK2 and just thought they could ignore it? I hope this isn't the case.

Michael wrote:
Maybe they fixed it in MK2 and just thought they could ignore it? I hope this isn't the case.

Mine are Mk2 I believe (lit B&O logo version).

Mine are also MK2

Mine are MK2 (lit logo) as well.

My dealer is going to replace the chassis, after I had it happen again a couple of weeks ago. Everything accept for the speakers will be replaced.

I just hope it will fix the problem, because B&O really doesn't seem to know about it. So it might just be luck when you get a set that doesn't have this problem. Or a replacement, in my case.

And indeed: I think it's unacceptable to have to be afraid to turn on a 9K€ pair of speakers...

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