Hi guys this is my first post in this forum.
I recently purchased A pair of Beolab 18 and the 19 subwoofer, I primarily use the system as a music system using Bluetooth and airplay. I’m using a Essence mk2 and a Transmitter1 to connect the speakers.
I’ve had a few problems with the setup, and I don’t have so much confidence in my local B&O dealer as they sent me the wrong cabling to connect the Essence and Transmitter causing days of frustration and in the end I had to return everything to the shop just for them to tell me I was using the wrong cat6 cable which they had ordered for me.
The problem I had at the beginning is that when the subwoofer was connected it would remove the bass from the 18s but send very little sound to the subwoofer.
I now believe I have the correct cable however I don’t know if I have the correct setup, the guys in the shop assure me I should have the 2.1 switch set to on however when I do this I have a very similar problem as before very little Bass.
When I connect only the 18s they sound awesome and I’m very happy with them however soon as I connect the 19 the base becomes very underwhelming and a bit disappointing, I’ve tried pretty much every setting on the underside of the subwoofer which seems to have a nominal effect. the only thing which makes a difference is if I switch 2.1 setting to the off position but the shop assures me this is incorrect.
The only other thing I’ve thought of trying is using two powerlink cables instead of one, again the shoppers said this isn’t necessary and am reluctant to buy a second Powerlink cable just to try it.
I greatly appreciate it if anyone out there is had a similar problem and found a solution to let me know
The other question I had for the B&O shop was can I connect my PlayStation4 optical output (toslink) directly to the optical input on the transmitter1 and be able to control the volume using the essence remote. The shop didn’t know the answer to this.
Again I’d greatly appreciate any help anyone can give me setting up this system
Thanks Rick :-)