Beocom1

4 replies
R(
Offline
redmooney (archived)
Bronze
Posted June 14, 2009 at 19:57 GMT
#1881016

I bought a Beocom1 system with three handsets. One hour after registering all three the system failed inasmuch as there was no dialtone. After checking everything, I disconnected the power to the base , waited two seconds, reconnected and registered one of the handsets. The dialtone returned but only for 5-10 minutes. This happened many times.

Then I read, on this forum, how to reset the handset with 9#9#9*HOLD. I then re-registered that one handset and voila! I've had a dialtone for about  one hour. The other two handsets are fine.

I reset the other handsets. After about 2 hours the problem re-ocurred. There is no dial tone. The only way to get a dial tone is to disconnect the base for two seconds and re-register the handsets. 

Defective base?

M(
Offline
Molotow (archived)
Bronze
Posted June 15, 2009 at 04:08 GMT
#1881017

This sounds very strange, I have never heard this before(I'm sure some of the other BeoWorlders have).

I guess that you have testet it on another signal output?

If that doesn't help I would take it back to the dealer, and get a new setup.

R(
Offline
rotel1111 (archived)
Bronze
Posted June 15, 2009 at 16:30 GMT
#1881018

Software update should help.

B(
Offline
Burnix (archived)
Bronze
Posted June 16, 2009 at 06:52 GMT
#1881019

This indeed sounds very strange.. so just to understand you correct - When you press the hook key you get no dial tone? This raises a lot of questions in order to investigate your problem:

1. Was there any error messages in the display?
2. What if you (while you expect the dial tone) try using a different (corded) phone?
2a. Do you then get a dial tone in that phone?
2b. And does that give you a dial tone in the Beocom 1 handset?
3. What does the other handsets write in the display when you wait for dial tone in the first handset?

Br,
Burnix

or
BeoWorld Gold Membership card
Join BeoWorld

Register to access the forums, reference material, and exclusive member benefits — including our monthly prize draw.

Become a Member

December 2026 Prize Draw

Gold Members Only

As a Gold member you're automatically entered into our exclusive prize draw — your chance to win iconic Bang & Olufsen products. A unique benefit of BeoWorld Gold membership, every draw brings a new opportunity to win something special.

View Prize Go For Gold