Beocom 6000 handset doesn't connecting to the base.

11 replies
R(
Offline
russianvit (archived)
Bronze
Posted April 30, 2007 at 18:23 GMT
#1800399

I have Beocom 6000 (base and three handsets) for 6 years. It works perfectly.. All of a sudden one of handsets can't connect to the base. I tried unregister, register it again. I removed battery.. Nothing helped. Funny enough, when I press intercom button on my base, all handsets (including this one) are responding. Have no idea what to do...

 

Any suggestions? 

D(
Offline
Daniel (archived)
Bronze
Posted May 1, 2007 at 15:55 GMT
#1800400

Mine does that from time to time. Don´t know if it just one of them or both.

I turn it off and restart it again. Sometimes I have to try several times.

It happens not very often, and they are performing so good rest of the time so its really not a problem for me.

Peter
Offline
Peter
Gold
Posted May 1, 2007 at 16:59 GMT
#1800401
Have you installed a wireless router recently? My system didn't like being close to that but when I moved the Beoline, it has given no problem since.

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound-Stage.png Beosound-Stage.png
Beosound-Moment.png Beosound-Moment.png
Beosound-5.png Beosound-5.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-Earset.png Beoplay-Earset.png
Beomaster.png Beomaster.png
Beolit.png Beolit.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png
R(
Offline
russianvit (archived)
Bronze
Posted May 1, 2007 at 22:43 GMT
#1800402

Well.. It's been like that for a week already. Other handsets working, base is working.. The only one handset is constantly busy...

 I tried to remove the battery, to unregister, register again, turn it off... Nothing helped.

R(
Offline
russianvit (archived)
Bronze
Posted May 1, 2007 at 22:44 GMT
#1800403
Nope. Nothing new installed in the house. It happened suddenly and with no reason.
Peter
Offline
Peter
Gold
Posted May 2, 2007 at 03:01 GMT
#1800404
You could try resetting the handset - I can let you know how to do this tonight - I am at work and I will need to check the procedure!

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound-Stage.png Beosound-Stage.png
Beosound-Moment.png Beosound-Moment.png
Beosound-5.png Beosound-5.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-Earset.png Beoplay-Earset.png
Beomaster.png Beomaster.png
Beolit.png Beolit.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png
P(
Offline
PeterC (archived)
Bronze
Posted May 2, 2007 at 03:23 GMT
#1800405
HI, My (very old, first installed in 2000) system of Beocom 6000s also comprises a base (original type) and four handsets. Occasionally one of the phones will give in engaged/busy tone and it proves impossible to reset. I would try turning it off and on, off and leaving it overnight and then turning on, even removing the battery. I would still get the same busy tone. I even tried deleting the handset and reinstalling. 

Finally I solved it by just turning off the base unit for a couple of minutes and then restarting. This has happened three or four times now and the base unit restart has worked every time. Not sure if that's the same as your problem or whether this solution works all the time but it did for me!

Best regards,

Pete
R(
Offline
russianvit (archived)
Bronze
Posted May 2, 2007 at 17:49 GMT
#1800406
Thank you.
R(
Offline
russianvit (archived)
Bronze
Posted May 2, 2007 at 17:56 GMT
#1800407
It helped! Thank you so much!!!!!
Peter
Offline
Peter
Gold
Posted May 2, 2007 at 18:00 GMT
#1800408
I have sent you a PM just in case!

My B&O Icons:

BeoCenter-9500.png BeoCenter-9500.png
Beoremote-Beo4.png Beoremote-Beo4.png
Beovox.png Beovox.png
Beovision-11.png Beovision-11.png
Beotime.png Beotime.png
Beosound-Stage.png Beosound-Stage.png
Beosound-Moment.png Beosound-Moment.png
Beosound-5.png Beosound-5.png
Beosound-2.png Beosound-2.png
Beoremote-One.png Beoremote-One.png
Beoplay-Portal.png Beoplay-Portal.png
Beoplay-Earset.png Beoplay-Earset.png
Beomaster.png Beomaster.png
Beolit.png Beolit.png
Beogram-400x.png Beogram-400x.png
Beocenter-2.png Beocenter-2.png
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