BeoCom 6000, 2 and 5 not ringing anymore when receiving outside calls

5 replies
G(
Offline
Griebel (archived2)
Bronze
Posted September 18, 2021 at 15:30 GMT
#2158877

Hi,

I noticed today that all my 4 BeoCom phones not longer ring when I receive outside calls. The BeoCom 6000 and 2 display the number or name of the incoming caller, while BeoCom 5 does not display anything.

The phones still ring when I call them via the internal phone network, and outside calls work just fine. Ringing is correctly setup on ON on all the phones.

Has anyone ever had a similar experience, and if yes, how can I solve the issue? Just wanted to make sure it's not a problem with the phones before contacting the hotline.

Thanks.

G(
Offline
Griebel (archived2)
Bronze
Posted September 18, 2021 at 16:03 GMT
#2158878

Problem solved. Did a reset of my internet box.

R(
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rsmyth492 (archived2)
Bronze
Posted December 3, 2021 at 22:29 GMT
#2158879

Hi there,

Just out of curiosity, are you in the United Kingdom? If so, are you using BT's digital voice service, or something similar with another provider?

 

I am having this issue at the moment. I can make outgoing calls, but I cannot recieve incoming calls. It rings for a moment, then cuts off. If you have any advice, please share it.

 

 

 

Kind Regards

Ryan

G(
Offline
Griebel (archived2)
Bronze
Posted December 4, 2021 at 11:23 GMT
#2158880
No I’m not UK. Have you restarted your internet box?
R(
Offline
rsmyth492 (archived2)
Bronze
Posted December 4, 2021 at 16:23 GMT
#2158881

Will give it a go. Thanks

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