BeoCom 6000 - Callers Complain of very low volume

3 replies
T(
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thunderstarter (archived)
Bronze
Posted December 20, 2010 at 08:17 GMT
#1922180

Hi all, we have 2 Beocom 6000 Handsets which over the past 6 months anyone I've been speaking to has complained of a very low volume and barely able to hear me speaking.

Now this could be a line fault, but I had BT out to sort out our broadband last month and they carried out a long series of line tests and found no faults at all. So Im starting to investigate whether there is a problem with the phones themselves now. It is intermittent which would possibly also suggest its something to do with the BT exchange.

Any thoughts would be welcomed as its driving me mad! Im a bit stumped with what to try next.

Thanks
Dan

T(
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TomLyons (archived)
Bronze
Posted December 20, 2010 at 09:32 GMT
#1922181

Good afternoon Dan.  I had a similar problem a couple of years ago, the solution was to replace the batteries in the handset.  I hope this helps.

 

Regards

Tom

T(
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thunderstarter (archived)
Bronze
Posted December 20, 2010 at 14:58 GMT
#1922182

Thanks Tom, just taken the back off to see what type of battery they are, they seem to be sealed x3 type AA style batteries. I may as well change them and see if it makes any difference

Many thanks
Dan

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