Hello,

I heared of this problem on Beoworld and postponed my order for a Beocom 5.

My dealer called me yesterday and told me that the new phones with updated software will arrive next friday (I'm in France) and that the "official launch" of this phone is effective now.

I read somewhere in the forum that in some places (UK or US), A8 headphones were offered as an "apologize gift".

You should check with your dealer and ask for replacement/software update.

Have a nice week-end,

Yann.

Thanks Yann for  the update and ill contact my dealer again on monday to see if he has any news on the sw update:):):)

cheers

p

Paul, 

I'm running the penultimate software version on my shop phones right now. There were 2-3 versions since the first release that we've been testing. There were issues other than the sound quality as well. The sound on the latest version is fantastic so you should be pleased when they load it on your phone.

paul wrote:

dumped out my old battered non-brand ones and replaced them with this set-up

Yay!  Fortunately we kept all of our old BeoComs... the BeoCom 5 has been sitting pretty as an aluminum and plastic ornament, and not much more.

Yes - my Beocom5 and speaker-base are sitting looking pretty and absolutely useless. I bought a Beoline2, having been assured in writing that my Mk1 Beocom 6000s would be compatible with it (which they aren't), so it is being swapped for a (rather ageing) Beoline PSTN... which costs almost as much as Beoline2!!! I look forward to keying in my phonebook for the THIRD time. My original 11-year old Beocom6000s continue to perform perfectly on their even more ancient pyramid base. All I wanted was a speakerphone!!!

Thanks a lot guys - at least i now know there is a solution that will probably work and turn this beautifully crafted aluminium disk into an actual usable spaeker phone:)

ill let u know when i get the upgrade

Paul-Dublin