Beocom 2 'No contact with base' problem

5 replies

I have recently replaced a faulty transformer that was failing to charge the handset.

The handset now charges and the menu functions are working but the 'Information' screen is constantly on and when I press OK the display says 'No contact with base'.

Can you tell me how to move on from this problem?

Many thanks😕

Maybe you should register it to base again?

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png

Is that a simple procedure or should a dealer take care of it?

thanks

I think you should take it back to have the dealer to fix it. I assume you have the combined charging and base station. I recall I had similar problems with my first Beocom 2.

If you have the separate base station, you press a small button on the base to put it into registartion mode. Then you go into the menu on the Beocom 2 and ask it to register to base.

/C

Location: Sweden

My B&O Icons:

Beovision-11.png Beovision-11.png
Beosound-Emerge.png Beosound-Emerge.png
Beoremote-One.png Beoremote-One.png
Beoplay-M5.png Beoplay-M5.png
Beoplay-M3.png Beoplay-M3.png
Beoplay-Earset.png Beoplay-Earset.png
Beoplay-Beosound1.png Beoplay-Beosound1.png
Beoplay-A1.png Beoplay-A1.png

Thanks for the replies. it is a combined base and charger without a button.

If there are any more suggestions for registering the base to the handset without going back to the shop I would be glad to hear them.

Many thanks

glug

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