Hi Beosaab, and a warm welcome to Beoworld🙂

Did you remember to 'tell' your handset that it had a new battery, by pressing 9#9#9*655 then OK?

Andy T.

Andy,

Thanks. Good question. I just tried sequence that while the phone was off, because that's the only status effectively that the phone has at this time.

What happened when I did that was that it turned on, then within a nanosecond, went to power off... again..

Hmm. I know the phone is not broken, but it feels like it's in some status of always wanting to turn off like it has a memory of how many times someone hits the center okay button..perhaps someone hit it 1,000 times and it's just remembering it?

So, in order to escape from this sequence, I need to keep doing this 998 times?

Any other ideas?

OK, first we need to know if your charger is charging.
With the handset off, place it in the charger. The LED on the back of the handset should flash two or thee times as the handset swithes on.
Don't forget that your brand new battery may have had no charge at all in it when you got it.

Good call. It's totally turned off now, because it usually just sits for hours in the "powering off." stage indefinately until you hit the okay button once to end all power.

I have now placed it on the charger, it's blinking like it's charging. I'll leave it there all tonight and tomorrow morning and report back to you.

In the meantime, any other ideas? It just doesn't seem broken, it seems like it has "wierd behavior".🙂

Ok , good. The charger is working.
I would suggest that in half an hour, there should be enough charge in it to stay on long enough to do the 9#9#thingy again. Then leave it on charge overnight.
Good luck.

I think you have a faulty front keypad.Its holds down the ok,and thats why it turns on and off quickly.

If that's the case, and that's an if, how does one replace that keypad electronic pad beneath everything?

Surface 1 - plastic individual keys

Surface 2 - Rubber insulator

Surface 3 - Electronic Key pad made of thin plastic (where do I get a replacement?)

It comes as a complete unit.I'm sorry to say you'll have to go to your B&O dealer to get it fixed.

That's if and only if the unit is actually broken.